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D. DEWA
Reviewed in Canada on July 9, 2024
I failed to get it to pair with my phone. I left a message with the dolphin service department asking for help but never heard back from them. Better support for the product is needed.
Narges Mohassel
Reviewed in Canada on July 13, 2024
Very disappointing
susan w
Reviewed in the United States on February 26, 2024
This robot won’t climb walls and gets stuck on the drain covers every time. Would definitely recommend NOT buying. There has to be a better option.
joan vondras
Reviewed in the United States on April 10, 2024
App could not “find” robot. QR code not valid. Spent weeks back & forth with CS. Kept telling me the app was just a nice thing to have, but not necessary. It was the ONLY REASON I bought it. Got nowhere with “escalation.” Never would call. Must be using AI. Sent it back.
Mary Jo
Reviewed in the United States on July 19, 2023
I received this cleaner as a gift from my family and I could not be happier!
MarlinChaser
Reviewed in the United States on May 5, 2023
The media could not be loaded.
Nima Khadem
Reviewed in Canada on May 27, 2023
The media could not be loaded.
JD
Reviewed in the United States on March 5, 2023
Like other dolphins is great, very similar, very expensive, no so much power so gotta do some scrubbing, no, it doesn’t really climbs all the time, none do. Big basket design is awesome, fast delivery. Wanted to change it to the more powerful E70, but Backyard Supplies threatened with some or no refund at all if returned, will never buy from them again
David
Reviewed in the United States on April 27, 2023
The media could not be loaded.
Brent Ozar
Reviewed in the United States on December 15, 2022
I've had the earlier generation of Dolphin pool robots, and loved 'em. This new "upgrade" is catastrophically worse.The suction motor jammed constantly on the tiniest of leaves, requiring disassembly with a screwdriver. In 30 days of operation, it couldn't go 2 days without getting jammed.Even when it worked, it left huge areas of my pool filthy. It would climb vertical walls and clean the waterline - but even slight gradual inclines stymied it.The wifi and Bluetooth connections failed constantly despite great signal. Dolphin claims you can remote control the robot with your phone to clean hard-to-reach areas, but forget it. The latency is so bad, and connections drop so often, that it's a waste of time.
Jim
Reviewed in the United States on October 3, 2022
I ordered both this unit and the Dolphin Nautilus CC Supreme. This unit has a single larger basket for the collection of debris however the Dolphin Nautilus CC Supreme is a much better cleaner in my opinion. It is heavier has thicker cable from power supply to vacuum, larger power supply and is noticeably heavier.
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