Your cart is empty.
Your cart is empty.Clement B.
Reviewed in France on August 6, 2024
La tonnelle de jardin offre une protection efficace contre le soleil, et la surface permet de créer un espace ombragé confortable.ON AIMELa facilité d'installation : C'est vraiment simple à monter, surtout à deux, mais même seul, c'est faisable ! ⏱️L'étui de transport : Robuste, il vient avec des instructions intégrées et des roulettes pour un transport facile. 🚚La toile et la structure : Solides et de bonne qualité. 🛡️ON AIME MOINSLa résistance au vent… comme elle n’est pas très lourde, je crains qu’elle ne s envole 💨.La durabilité du mécanisme : À voir sur le long terme, car il pourrait être un point faible. 🔍Ça prend tout de même pas mal de place pour le rangement… si vous ne la laisser pas dehors toute l’année. 📏Globalement, c'est un achat pratique et efficace, parfait pour profiter de l'extérieur . Juste un petit bémol à surveiller pour la solidité du mécanisme au fil du temps.
J. Schnabel
Reviewed in Germany on August 18, 2024
Leichter Aufbau und recht stabil. Gut bedienbar. Passt alles !
Robert Kreis
Reviewed in Canada on August 17, 2024
I ordered this because we were holding a Celebration of Life for my father in our backyard and we were expecting about 45 people. Unsure if the weather would be rain-free, I thought it best to get this canopy to compliment our patio umbrella so more people could stay dry if it did rain. It didn't rain, but the sun was hot and it provided a great shade shelter for many. Set up was really simple and needed only 2 people for a few of the steps. I have left it up and it has faced some serious winds and stayed completed stable and never airborne! I would most definitely recommend it to anyone considering it. It comes with a great rolling storage case too.
Mélodie
Reviewed in France on July 7, 2024
Nous en avons acheté 2, pour faire une grande tablée ! Montage et démontage rapide, c est top !
Client d'
Reviewed in Belgium on July 19, 2024
Rien à dire, assez solide et pratique à l'utilisation.
Michael
Reviewed in the United States on July 12, 2024
We read the reviews for this unit. We have a different 12'x12' already that we are very happy with but were attracted to the setup of this one and its 13'x13' footprint. The bad reviews all had the same basic problems listed; small canopy poke throughs at the corner in the setup, legs are not heavy duty enough, tie down ropes don't help... etc.We took a chance, because there were way more people pleased with the product than the few unhappy ones. We set up the canopy immediately upon receiving it and took extreme care in doing so. Sure enough, the upper (small) canopy had an arm poke through, just as we had read. That small canopy does not have reinforced corners like the large canopy does. We recommend a gorilla tape reinforcing on the inside of that pocket.The AWESOME GOOD NEWS is first thing on Monday morning we emailed pictures of what happened to the Customer Service people as directed by the Amazon System and within an hour we had a new small canopy being shipped to us. It came today. We will be doubling the canopy up, one inside the other and soften all corners including the one that failed with a small piece of gorilla tape folded into the pocket of the interior corners. We spoke to CS about reinforcing those corners in the future.The other complaint was that the legs were not sturdy enough to "resist a mild breeze". Well, if you would like them to increase the thickness of the walls of the tubes used, to be able to handle 30 mph winds the unit would now weigh over a hundred pounds and the cost would be about $500.00. No one would buy one!!! So, we took a set of conduits that we had lying around, and zip tied them to the side of the four legs, one top zip and one at bottom (see pictures).The last complaint was about the tie down cords being ineffective. All we can say about that is the unit is a center controlled pop up unit and the guide brackets at the legs are not meant to lock in as on most other types of button lock units. If you tie the cords to the bottom bracket of the leg when the canopy is set up and the wind catches the canvas and pulls up, the ropes pull down on that bracket and thusly are trying to FOLD YOUR CANOPY UP!! Tie the ropes to the top bracket (see pictures). Double stake the bottoms! They give you 8 hooks! Two for each rope! Who does that!? Don't be silly enough to think that sand (as on a beach) is sufficient to stake to. You have to use your heads. No don't stake them to your heads. You know what we mean (or maybe you don't and wrote a bad review after total failure?)We also bought some very nice 5# weights at the hardware store for 6.00 each to help with the very nice weight sandbags that come with the unit (they have handles on those sandbags!!).We are very happy with the choice we made in purchasing this unit. We had it set up for a week, night and day and had NO issues. Customer service solved the one problem we did encounter and did it very quickly.If you are willing to do a little extra precautionary work this canopy ROCKS! If you are careless, or not at all mechanically, or common-sense savvy you won't be happy. You should then look for that $500.00 to $800.00 unit that is stupid proof. Oh yeah, that's right... it doesn't exist.
M. REAVES
Reviewed in the United States on December 10, 2024
I purchased the awning in mid-May. It is high quality and easy to set up. I like the fact that it is 13' x 13', covering a lot of area. I had the awning up in November during a pretty bad windstorm (it was a "bomb cyclone" here in Northern California). I noticed a couple tears in the fabric and contacted support. Note that the legs come with weight bags you can fill with rocks or sand, so there was no structural damage to the frame. Haley from the customer service team was quick to respond and offered to send me new fabric. What great service from this company. I highly recommend and will definitely purchase an Eagle Peak brand in the future.
M. K.
Reviewed in the United States on June 21, 2022
4 stars for the product but 5 stars for the customer service.The video I found online showing how to put the canopy up made it look super easy—just had one girl effortlessly get it completely by herself. However, there was a 0% chance I could get it up without at least one other person. With a couple people and someone tall enough, it really isn’t a big deal to get up, though.The first time using the canopy was a windy day. We secured it with all 8 stakes in the poles and attached to the ropes that are included and it still blew over and broke. I reached out to the company for my return options, and they were super responsive and extremely generous to offer to send a replacement free of charge. They recommended purchasing the weighted sand bag add-ons for additional sturdiness.Product is good. It’s bigger than others we found and appears to be fairly user-friendly. Just definitely don’t use on a windy day as the stakes and ropes included aren’t enough to hold it down. But for a calm day, it should be great.
Beverley B Patterson
Reviewed in the United States on June 7, 2021
This is an awesome canopy for the price! I have seen reviews that stated this canopy did not stand up to the wind. I live in Wyoming and if anyone knows anything about Wyoming.....we have wind! So my solution to those reviews was to purchase some weights to go with it. I bought a 4 pk. of 7 lb./ea. weights to anchor down the support poles. These have worked great and I suggest anyone purchasing this to get some anchors. The canopy has been up for about 5 days now and we have had 2 storms roll through that tested the anchors and frame of the canopy. Granted, if the storm seems to be above 35 mph winds, which we can get and up to 75 mph gusts, I will be more comfortable in taking it down and putting it away for a time. It is not to be up permanently. It is easy set up, easier with 2 people, not just 1 person because of the size. I bought the 13'x13'. I love that it has a nice durable storage bag with rollers on the bottm for ease of transporting. A great product for the price!
Cybercut
Reviewed in the United States on November 5, 2021
I've had this up for the better part of 6 months in Southern Florida now. It's faded just a touch and washes up nice with some bleach and a hose. Wet it down first though so you don't spot it all up. Scrub with a soft broom and hose it off. It's not intended for full time use and it you want it to be "Company" presentable, take it down shortly after each use. It's easy enough to do. I use it for shade for my small SUV and it makes getting in the car without the baking sun so much more pleasant. The tree helps as it's not 100% light blockage and the vent on top keeps the heat from building up. It made it through this year's summer just fine. Had some real gusty storms blow through and it stayed fast. Please ignore that it not completely straight as we could not put the guide wire/rope over to the block the next parking spot. Its dependable and I'll be happy to pay the $65 to replace the top when the time comes. This is a great take-a-long canopy and you'll like it very much - compact, easy to put up, sturdy and not fraught with sharp corners. We've had to tighten a couple of the nuts in the ceiling brace but expected that from the start like all pop-ups. Recommended for sure.
Recommended Products