This thermostat works well. It is installed on a 2 stage heat pump with emergency backup and AC. I like that I can control it remotely with my phone. Installation wasn't too difficult. Wiring was a little different from previous thermostat, but wasn't hard to decipher. The wire connectors seemed a little bit cheap, but i guess they do the job. Features like current outside weather and a color touch screen that can be changed to match our decor are nice.I was just about ready to throw this in the trash and get a different brand because after I set up the schedule for the week, the thermostat would vary from the schedule. I specifically wanted the heat to turn down during my electric company peak hours. The program would not follow the schedule I set up. Finally I found my answer on an online forum - not from Honeywell - that the thermostat has what they call "smart response technology" that supposedly learns your lifestyle and adjusts accordingly. This can be turned off in Settings/Preferences/Smart Response Technology. Once turned off, everything works fine.Nothing in the manual that came with the thermostat mentions this. Shame on you, Honeywell!

This thermostat has been a fantastic upgrade for our home! It has a sleek, modern design that looks great on the wall, and the touchscreen is very user-friendly. Installation was straightforward, and setting it up with Wi-Fi was hassle-free. It’s made managing our heating so much easier, helping us stay comfortable while also being energy-efficient. The smart features, including Alexa compatibility, add great convenience. Overall, a solid purchase—highly recommend!

El termostato es bastante robusto en términos de instalación y calidad. Pero es muy amigable de operar desde un móvil, computadora o bien desde el mismo equipo (manual).Lo que me encanta es que lo puedo controlar desde mi celular y ni siquiera tengo que estar en la casa. Puedo prenderlo, apagarlo, ajustar temperatura y programar un itinerario a control remoto.

I have four Honeywell thermostats in service. My house, my sister's house, my other sister's house, my girlfriend's house. We are all happy that the thermostats are easy to use and that they have Wifi access so they can be controlled remotely.This is important to me because I travel a lot and one of my sister's houses is often vacant. It is very nice to know what is going on with the air temperature and humidity in the houses when no one is there.This thermostat is petit. It sticks out from the wall a little bit, but much less so that most other thermostats. It is attractive. It looks nice. You can set the screen colors as you like. It is quite nice while also being completely functional and easy to control remotely.I had a HVAC company install three of the four that I have because I had not worked with gas or heat pumps and the wiring was nonstandard in the old houses. But it was well worth having the professional installation.This thermostat, as with almost all new thermostats, needs the C Common or ground lead. Older thermostats simply supplied 24v AC to wherever it needed to go such as the compressor or fan, but newer thermostats need to be powered and they need their own return (ground or C) wire for 24v AC ground. Just be aware. Honeywell makes that very clear in their instructions. I had to add that wire in all my installations. Not a big deal. Just be aware.

Tiene todas las cualidades inteligentes que puede tener un termostato para manejarlo tanto en el lugar, como en forma remota desde la aplicación del teléfono.

Parlato con assistenza honeywell in quanto il termostato in questione è stato ideato per il mercato americano e quindi non rispecchia gli standard per la connessione da remoto cellulare per gateway non compatibili

I had a standard, basic "Dumb" Honeywell for many years and worked perfectly, although I had to manually change settings from the basic 5/2 day schedule to override them. Having Alexa, I wanted to have the ease to change it via voice as well as when I am not home, so I bought the "Smart" Honeywell.After a week, here are my pros and cons:PROS- INTERFACE: Despite what other reviewers have said, I find the interface intuitive and just fine to configure the device.- TOUCHSCREEN: I had none of the horror stories about the touchscreen, listed throughout these reviews. The interface worked surprisingly well and I never had to push anything more than once ever.- SIZE: The thermostat is surprisingly small, compared to my "Dumb" Honey, and I like it more.- TEMP: The temp has been spot on.- DOCUMENTATION: The documentation is complete and most DYI'ers will have no issue following them.- WIFI: Zero issues connecting it to my Wifi.- ALEXA: Zero issues integrating with Alexa. Voice control worked instantly after integration.- INTERFACE: One of the reasons I chose this one was because unlike pricier options, this one shows the external temp and humidity which is a great quick check without having to look anywhere else to verify.- REGISTRATION: Registering the device with the Honeywell website was easy.CONS- WIRE CONNECTORS - Having installed many thermostats, this one was easily the worst and VERY delicate to insert wires. I can see why many consumers, even experienced ones, broke the terminal connectors when attempting to insert them. There is VERY little room to work on the wall plate, and there are no screws like all the others I have ever installed. As a result, here is what I found. First, if you push the first wire in too far and forcefully, the other connectors will be "open" and won't accept the next wire. The next connector will be "loose" and never grip the second wire, and the FIRST one will fall out. I had to take a tweezer with a bent end to "reset" the first connector and then all the connectors reset and I could begin again. (I was ready to return it.) Second, on my next attempt, I realized that you insert a wire until you feel resistance and then "gently" push the wire in like .25 mm (barely nothing) until you feel the slightest click on your finger. Believe it or not, that small amount is all it takes to grip the wire securely. Start on the top of each side and work down gently until all the wires are installed.- FAN: Strangely, the "Dumb" Honey had "ON", "OFF", "AUTO" but "Smart" Honey has "ON", "AUTO", "CIRCULATING". As a result, I have to trust the thermostat to run the fan on its own and I cannot turn if off completely, short of turning off the heat or A/C. At this point, the fan seems to be following a more "intelligent" function related to the heating and does turn itself off when it sees fit.-HUMIDITY: Although the temp is spot on, I have 2 humidistats in the house that are both consistent by the humidity percentage on the "Smart" Honey seems off by 5% and varies from the other two. The thermostat has a configuration setting to adjust the default up or down by degrees you choose, but I have fiddled with this setting and have not seen a consistency in "Smart" Honey with my other two humidistats, one which is 5 feet away from "Smart" Honey. After a couple of attempts, the "Smart" Honey seems to lag on internal humidity value, while at other times, it's showing the same value.Overall, "Smart" Honey has definitely won my affections with its verbal attention to my requests and interface. As "Dumb" Honey sits on my counter, dejected, I have assured it that I am keeping it as a backup just in case this new Honey goes bonkers, breaks or increases my utility bills.

EL TERMOSTATO FUNCIONA BIEN Y SI SE PUEDE PRENDER Y APAGAR VIA CELULAR DONDE ESTE EN MEXICO LA APLICACION.EL DE AMAZON NO SE PUEDE PARA MEXICO.LO UNICO QUE NO PUEDO PROGRAMAR TODAVIA ES COMO ACTIVARLO PARA QUE PRENDA Y APAGUE SOLO.

I'm not sure why people here are saying this was hard to install? I am not an HVAC tech, and I didn't even have a C wire and I Got this working in 5 minutes. See the end of my post if you want to know how to do that...Love the easy to use interface on the panel as well as the web app. Now that I have a schedule set I don't really need to mess with it. One feature I really like is on the name plate it also states the outside temperature! :) It pulls this from the internet so you don't need to run a separate thermistor outside.It has ended all debates about whether the house is too hot or too cold in my house. Now that I can lock the programming, my girlfriend can't crank the heat to 25C in the middle of the night. I've been perfectly comfortable since installing it. :PInstalling without a dedicated C-wire. I have an older furnace and had four wires in the wall, one of them was G for the furnace fan. You can use the G wire as the C wire...To do this, connect the G wire to the C wire terminal on the new thermostat. Now go to the furnace, open up the panel and locate the G-wire. It should be labeled on the terminal so this is easy to find. You are going to move this wire to the C-common terminal, and, you will need to use a wire to connect the Common (C) terminal to the G terminal. The box came with a little white cable which is what I used to do this. It may not be long enough for you, it was for me. The only draw back to doing this is that you will be unable to run the fan independently of heating and cooling which I NEVER do anyways.