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Reviewed in the United States on March 5, 2025
The bike came very well packaged easy to put together awesome battery life and this thing is fast and fun to ride you gotta get this bike customer care team is top notch too
Janet
Reviewed in the United States on September 28, 2024
I am really impressed with this Isinwheel M10 Plus Electric Bike. Very sturdy, solid and fast. It comes with very easy to follow instructions (all tools included) and took about 30-45mins to assemble. The controls are easy to use and has a good screen display with speed, Pedal assist mode, etc. It has a very big bright headlight (larger than most e-bikes) and bike reflectors on both wheels and behind seat for safety. The wheels are wide and going over grass, up hills, and dirt terrain is a breeze. The power and speed is impressive like a moped and has great braking and control. Be careful going too fast with the throttle before you get your footing and experience with this bike...the bike is fast. Great heavy duty mountain e-bike that can go off road with plenty of power.
Terrell W. Freeman
Reviewed in the United States on September 19, 2024
The bike was very easy to put together and is very comfortable. Very affordable for what I got!!! Looking forward to many fun days on the bike.OWNED BIKE FOUR MONTHS. ISSUES;1. Chinese based service2.battery life is horrible 20 miles maybe. And that is with peddle assist. Ike has an issue recognizing peddle assist mode. You have to peddle way to long for assist to engage. I have to recharge after any ride over 5 mikes for fear of not having enough to get home. Bike is tall and unweadly and will fall over. Very easy. Some bikes you feel you are a part of the bike. This one you sit on the bike.
Chevy Owner
Reviewed in the United States on October 5, 2024
All that was advertised... Easy assembly. Fun to ride. Easy to manage and easier to get around! Highly recommend.
Deb Hockaday
Reviewed in the United States on October 31, 2024
I really like this bike and it has plenty of power to pull my pup. We don’t go fast but sometimes I need a little extra help to get started. Nice features and a smooth ride.
Gary
Reviewed in the United States on October 28, 2024
Very well packaged, assembly time about 45 minutes, tools included, better instruction manual than usual. I have ridden 32 miles so far, still on first charge. The fat tires and front shocks make riding over rough terrain so much more comfortable. Pleanty of power. Love this bike, so much fun! Brings pleasure back to biking for this almost 70 yr. old with arthritic knees.
Truth_Seeker
Reviewed in the United States on October 19, 2024
The issues all started when I was riding the M10 Plus Electric Bike and the left pedal came completely off; I almost had an accident after this and the threading was stripped pretty badly.I immediately tried to call the 1-800 number I found online—but was met with a pre-recorded message stating that due to the recent influx of calls, there was no one available to address my concerns.Opting for email, I heard back from someone a few days later. I quickly realized that this company did not have quality customer support. At one point, I was told to go to a hardware store and buy thread glue and try to re-attach the left pedal myself and that I would be reimbursed up to $30.I requested to speak with a supervisor—which was never granted. Photo evidence was requested of me which I sent promptly. After 2 weeks plus of emails and waiting, I was told that I would be getting a replacement shipped to my home.Then I requested the tracking information and found out that the parts would be coming from China. Still don’t have the parts and it’s been nearly 3 weeks since I’ve had the issue with the left pedal.On top of that, I was told that I would need to purchase the tools needed to replace the left pedal bar/pedal myself since the toolkit didn’t include the tools necessary for the pedal bar replacement—which I made them aware of.I do not recommend.
Dennis Burrell
Reviewed in the United States on October 17, 2024
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