I moved to the US and had to sell my mixer when I relocated. I had this mixer for 10 years or so back home. It’s the BEST mixer! It’s professional enough and can hold on to dough, cookies, big amount of dough and the engine is strong enough without any issue. This is a newer model than what I had but it’s SO good. It’s not very quiet but it’s as a kitchen aid level of noise. It’s not cheap but considering my my last one held on for ~10 years, $500 is not too bad. Keep in mind it is on the bigger size so make sure you have room on the counter

Both Kenwood stand mixers I bought from them, were faulty. Not sure if it is second hand, or reject products. Very disappointed. Kenwood is a great make, and I have never had problems with it in the past.

I like the speed and time used to get my desired result.

Pour faire boulange de pain c’est tres simple et facile. Avec la force du Kenwood chef le son du moteurs ne change même pas c’est impressionnant.Avec le petit couvert lorsque tu utilise cette machine sa fait aucun dégât sur la table de travail . Je donne 11 sur 10

My wife loves it

Fantastic machine - love it. very quiet, yet powerful. Very nice, good quality attachments, that are dishwasher safe - huge benefit. The only minor improvement would be to have the power cord come out of the chassis in the middle at the back of the power unit, rather than back side from the switch. In our our kitchen location that doesn't work quite as well. This is a great machine. It pretty much runs everyday for something in lour application.

We bought our first Kenwood 7 QT Chef mixer about 35 years ago. We have used it continuously for those 35 years. We have mixed bread dough, cookie dough, cakes, mashed potatoes, whipped cream, meringue and much more. It was a real trooper. It sits solidly on the counter, doesn't vibrate, doesn't whine, processes reliably at whatever speed we dial in. It has shown no wear and tear, nothing loose, no discoloration, no fading, no gunk build-up. Recently, after 35 years of hard work, it began hesitating when I turned it on. Sometimes I had to turn the dial on and off several times before it would spring to life. This occurred shortly before it was time to make our Christmas cookies. So I was worried about whether it would work for this important task. I mentioned to my wife that it looked like our old mixer was reaching the end of its useful life. She said we should think about whether we wanted to get a Kitchen Aid. I said, "Absolutely not! I want that mixer again." I went onto the internet, and the only place I could find it was on Amazon. So I ordered it, and it arrived in time for Christmas cookie making.After 35 years, not much has changed. The front of the top arm is rounded, not square, the lock for raising and lowering the top arm is now a lever instead of a button, the bowl has two handles, and the three paddle attachments are now stainless steel. That last one was a decided improvement, because the paddles can now be washed in the dishwasher. When we put the old ones in the dishwasher the metal surfaces turned black, and the black rubbed off on your hands. The handles on the bowl are mildly convenient, but our old bowl still works fine on the new machine. So we now have a spare bowl. Even the price has not changed much. Thirty-five years ago we bought our first Kenwood for $440; last month we bought our second for $520. Based on the usage we got out of the old one, we paid about $1 per month. I pay more that that for using the cloud, and I cannot even explain what the cloud is.We are 71 years old, so the new machine will outlive us. The old one might have if I knew a repair shop I trust, as it might just have been a loose wire on the control dial. Nothing else on the old machine was amiss.If you want a serious mixer that can handle any task in your kitchen, is sturdy and can take any punishment you have to offer, this is the machine for you.

At the time of writing this review I had only used the machine a handful of times but I have made both bread dough and cake mix in it.I can't talk about the longevity of the machine as it is new but I have high hopes due to the build quality which is excellent. Both the machine and the attachments are heavy duty and feel extremely solid. My only criticism of this machine would be of the way one has to self adjust the clearances on the whisk and K beater to the mixing bowl using the supplied tool. If they sit too high it causes unmixed product to be left in the bowl. Too low and the attachment strikes the bowl potentially causing damage. Proceed with care during this part of the set up.That said, once you have your machine up and running it's a delight to work with and inspires one to create.Please note that Kenwood produce two models of the unit I bought. One for the North American market and their electrical systems and one for the rest of the globe (or so I am given to understand). North American machines, the one I have, runs off 110v and has an 800w motor. The other model, I assume to run on 220v, has a huge 1200w motor. This was a concern for me at purchase but thus far my lesser powered version of this machine has easily powered through bread dough and everything I have thrown at it.The machine cleans up easily. If you plan to lift the mixer in and out of storage for use then get to the gym. This beast is heavy. It's a squat machine and fits nicely with its bowl fitted into one of my standard low level kitchen units.Kenwood appear to be maintaining their pedigree and reputation with this machine.

UPDATED REVIEW 3/29/17I've downgraded this to 4 stars. Kenwood seriously needs to get its acts together in terms of customer service. I initially contacted Kenwood because I wanted a flex beater for this machine. I found one with the model number that Kenwood told me to look for. And it didn't work; it squeaked like all he**. I have been going back and forth with the manufacturer of the beater and Kenwood who couldn't understand why it didn't work. Well, finally Kenwood referred me to their US-based customer service, who told me that the AT502 does NOT work with machines made for the US, only ones made for the UK. And there is NO flex beater for this machine. That means I'm just going to be scraping down the sides of the bowl forever. However, I'm still glad to have dumped Kitchenaid--except for this one glitch, I maintain that this is the superior machine.original review:This machine is truly amazing. My old Kitchenaid Artisan died after about 12 years of use, so I decided to replace it with a Kitchenaid Pro with bowl lift because it got such good reviews. That machine arrived and immediately started giving me trouble, so I sought some advice from an online discussion forum and someone recommended this machine. I decided to try it out, and I'm SO glad I did. It's quite pricey, but it works like a dream, and I have a feeling it will last forever (I will post reviews in subsequent years to attest to its durability or lack thereof).PROS:It's quieter than a Kitchenaid, and the noise it makes isn't as high pitched, so it's less annoyingThe bowl is easy to attach--much more so than the Kitchenaid Pro, which I really struggled withThe basic attachments it comes with are huge, well-suited to the bowl, and are all dishwasher safe (unlike the Kitchenaid Pro)The speeds are on the FRONT rather than the back of the mixer (unlike the Kitchenaid)The dough hook is extremely well-designed; I never had to fiddle with the dough. I tried it out this weekend on both a double batch of wheat bread and a half batch of calzone dough. It peformed very well with both; much better than the Kitchenaid did. In fact, my wheat bread came out with a lighter crumb than it ever has before with EITHER Kitchenaid mixer. I'm so impressed.It whips a small amount of cream very well without leaving a pool at the bottom, unlike the KitchenaidThe cookie dough I made came out great.It seems to have plenty of other available attachments if I ever want to buy themCONS:The price is high; I'm not sure where I would get one serviced in my area if I ever needed that done. But I have a feeling it will be worth the extra money nevertheless.It only comes in one color, so if you're looking for something to dazzle the look of a kitchen that isn't gray, this may not be the mixer for you.The cord is a bit short; I had to move things around on my countertop a bitI do wish the bowl had one longer vertical handle like the Kitchenaid model instead of the two smaller ones; I don't find the two handles to be helpful.Note: I don't use splashguards, so I can't really speak to the design of this one.