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A.Arnold
Reviewed in the United States on March 24, 2025
I made the mistake of waiting to return and missed the window. Whine the printer functions, this drum causes a line down the middle of all printed pages now. Very disappointing. I guess I won’t save money and just buy the brothers one.
Guillermo Almada
Reviewed in the United States on July 4, 2024
It does work as intended. IMPORTANT make sure to reset your timer for the drums or the printer will stop working even though the drums are new. The printer does not check the drum, it uses a time counter. Look for instructions in the printer manual or YouTube.
Carm
Reviewed in Canada on June 17, 2024
Leaves lines on my paper. Tried all sorts of fixes but can’t get rid of the lines.
Neal E. Lorimier
Reviewed in the United States on December 27, 2024
Picture 1. The long plastic spring is bent as received in left image and straight in part from my used unit. As received the powder cartridge didn’t stay locked in place. I fortunately had a tool that allowed me to replace this part on all 4 drum units with the used unit parts.Picture 2. The plastic gasket strip on the right side of the cartridge is disfigured in the middle which may cause powder leakage into the printer.The units do work well and provide good print quality
Clee22
Reviewed in the United States on October 17, 2024
Ordered for my MFC-9130CW Brother printer and they worked very well. Will be ordering again when needed.
Jennifer Lytle
Reviewed in the United States on December 28, 2023
I bought a set of these for my MFC-9340 CDW and I haven't had trouble in the past with non-brand name products, but this one didn't work, unfortunately. I didn't try them until after the return period and now regret it!
G. Raymond Raulerson
Reviewed in the United States on January 13, 2023
Purchased these to replace the OEM printer drums; after two reams of paper the printer "tells me that I need to replace the drums" so I remove the drums and recalibrate them and it still is registering that I need to replace the drums; now I can not print anything...going to have to purchase the REAL BROTHER DRUMS and hope that my printer is not irreparably damaged! I DO NOT RECOMMEND THESE!!!!
Linda R
Reviewed in the United States on January 10, 2023
Updated review: I received excellent customer service from this company! I have a set of drums that will print. They are not as good as OEM (I wouldn't print photos because there are horizontal lines) but they work for my purposes. First, some background. I bought this set because my printer was saying the drum units were on the verge of dying. I waited months and the meter only went from 10% left to 7% so did not attempt to replace the drums until after the return window had closed. Reviews for the replacements seemed fine so I thought I'd be OK. However the replacements did not work very well at first. The yellow and black drums were not printing at first but started printing after I cleaned and reinserted them firmly. The magenta drum was leaking toner everywhere, which has decreased but not gone away. The printing from the cyan and magenta drums did not line up. I got what looked like a 3-D movie when I printed. After posting my original review, I was contacted by the seller right away. They nicely responded and requested more information. After a couple different messages with suggested fixes for me to try, they determined that one of my drums (cyan) was actually faulty and offered to refund the purchase or send me a new set even though it was a month and a half after the return period closed. I asked for the magenta (leaking) and cyan (misaligned) drums. Then I added another star to my original rating for the customer service response and another because two of the drums (yellow and black) started working after I took them out, cleaned the corona wires, and reinserted firmly after trying to print a few times. UPDATE: I received a full set of drums from the seller within a couple days after our message exchange. I inserted them and was dismayed that I again had the 3-D (mismatched cyan and magenta) look to the printing. But I remembered that last time I had to pull them out and reseat the drums to get them to perform properly so I tried that and reprinted to find that everything was aligned. The printing has become misaligned again a couple times but has been fixed with a firm reseating of the drums. I never had those issues with the OEM and was able to print photos, but I'm still able to use these drums for most purposes so I've increased the rating to 4 stars because these save a ton of money and the seller provided excellent customer service.
bigred400
Reviewed in the United States on April 2, 2023
Quality and price can't be beat.
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