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Your cart is empty.The convertible EncorePro 530 Series smarter digital QD headset works with any Poly QD adapter for unlimited compatibility. Your employees can take calls from home or office, regardless of how they connect to a PC. It’s the first call center digital headsets to connect you to everything Teams has to offer, even while you’re on a call. Hybrid working has never been easier.
Amber
Reviewed in the United States on November 27, 2024
My work offers these headsets, but it was a five week week to get it sent to me so I went ahead and ordered one and it was the best decision I ever made so instead of having the whole headset that is annoying hurt your head and bulky. I have just a little individual one ear headset, and it just makes work so much more efficient and causes less migraines and the sound quality is perfect with being in the call center with everybody on either side of me talking all day long and talking loudly. I’ve had zero complaints of members hearing what’s going on in the background and being able to actually hear them with no issues.
Joy Mariah
Reviewed in the United States on November 11, 2024
Poly (formerly known as Plantronics) makes great headsets for Public Safety Dispatch.I have been in this field for 22 years.Recently my two ear headset started to give me a pressure headache so I decided to go to the one ear.I like THIS ONE EAR product because nothing actually goes into my ear. It basically just sits over my ear.I have added the clip (which did not come with the unit) to be able to clip it to my eyeglasses.If you don’t have a clip you can still slip it right over your ear.It’s lightweight and comfortable.The sound is great and the functionality is what I expected.It’s new so I can not speak of the durability just yet but it seems very well made. Having used plantronics products for many many years I know this product will hold up.Poly (Plantronics) makes a USB adapter to add to this that can be purchased separately if you want to use this product on a laptop or for off site dispatching.
Lorraine M.
Reviewed in the United States on September 23, 2023
Good but thick over the ear if you wear glasses
Cassandra
Reviewed in the United States on May 8, 2023
I got this to use at work and not smush my hair (I can't use wireless where I work)! It fits, I can wear it and use it, but it's pretty loose on my ear. If there was a way to make it push tighter to my ear that would help.
green valley
Reviewed in the United States on May 31, 2023
At first I was frustrated because it moved around on my ear too much. I find that if I attach the clip on the cord ( which is located about 8 inches from the earpiece) to the back of my shirt (collar, neck or shoulder), it completely stabilizes the movement and solves that one problem. It's lightweight. I can hear well and the sound for others is crystal clear. I use it with Zoom phone, Zoom meetings and skype on a windows PC, plugged into the USB port using this adapter https://www.amazon.com/gp/product/B074VBBFZM.
mohammed
Reviewed in Saudi Arabia on September 9, 2022
السعر مرتفع لكن الجوده ممتازه
jose Rodriguez
Reviewed in the United States on August 18, 2022
This is the best headset I have ever used. I prefer monaural headsets by far, but I was looking for something that wouldn't get tangled in my hair due to the piece that goes across the head. I have a lot of hair, and I don't usually wear it pulled back in a bun or ponytail. I also have small ears which also limits the choices available to me. This headset has great sound quality and I can be heard crystal clear on the other end as well. It comes with two different sized ear clips, which was a huge plus for me. The ear clip and microphone can be gently bent for a more customized fit. I have to bend the earpiece every morning when I start work, but it stays all day. That's just me, though. It may be different for others. You will also need to purchase the adapter according to what device you will be using separately as it does not include one. I purchased a USB adapter for an additional $17 here on Amazon which works great as well.
Greta C.
Reviewed in Canada on July 15, 2022
Noise cancelling: 100% i have kids they run arround the house unless they scream directly at the mich they won't be heardIssues: i have to buy a separate adapter for it since it is designed to function with avaya while i needed a USB one. To sum it up it's expensiveEarhooks: so it comes with small and large earhook but i say it's not univeral (we all don't have same ear shape) it falls off so i had to do aome DIY to make sure it hooks properly on my ear.Mute button is a bit stiff there's a 2 sec delay when muting and unmuting.Why did i buy it and not return: NOISE CANCELING WORKS
Launa Hulse
Reviewed in the United States on October 3, 2022
I work from home as a call center operator and the head set I was provided was an excellent quality, very expensive headset. However, in an 8 hr day the constant pressure from the two earpieces started to cause headaches. I need a single ear headset that just hooked over one ear so I could eliminate the "headband" altogether. This one is small and compact and very comfortable. It doesn't push on the side of my head. The one I bought was "used like new" it was still in the original box which had slight damage but the product inside was unused!! I saved $30 doing that!!! Love my new headset!
Julie
Reviewed in the United States on June 22, 2021
You can’t really tell, this plastic piece prevented the ear sound cover to stay on. I ended up having to cut it to make it work. Made without thought or half way thought through. I needed the headset for work, but for the money. Not worth it.Update**** is not a good product!!
Gordon Foster
Reviewed in Canada on February 27, 2021
surprised that the adapter was separate
Kent W
Reviewed in Canada on September 18, 2020
fast delivery , works fantastic
Arete (Tula) Edmunds
Reviewed in Canada on June 5, 2020
Item does not come with anything to connect with and there is no button to return the item...
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