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Frequently Asked Questions
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SYNCO Xtalk Firmware Update
*Note: The firmware is for the Windows system.
Firmware download from the official website syncoaudio.com
- The video showcases the product in use.The video guides you through product setup.The video compares multiple products.The video shows the product being unpacked.
Xtalk Intercom System User Manual
X1 Pairing with X2
Firmware download from the official website syncoaudio.com
- The video showcases the product in use.The video guides you through product setup.The video compares multiple products.The video shows the product being unpacked.
Xtalk Intercom System User Manual
X2 Pairing with X5
Firmware download from the official website syncoaudio.com
- The video showcases the product in use.The video guides you through product setup.The video compares multiple products.The video shows the product being unpacked.
Fault Removal
SYNCO XTALK Adjusting the Boom Arm Tightness
- The video showcases the product in use.The video guides you through product setup.The video compares multiple products.The video shows the product being unpacked.
How to Set Any Headset as a Master
SYNCO XTALK Pairing and Group Call Operation
NOTE: The master must be set to form a group call with the remaining headsets.
- The video showcases the product in use.The video guides you through product setup.The video compares multiple products.The video shows the product being unpacked.
Product Features
SYNCO XTALK Button Operation Introduction
SYNCO XTalk X2
Package List
- SYNCO XTalk Headset *2
- One-ear foam Cushions *2
- Mic Windshield *2
- Charging Cable *1 & Charging Station *1
- Rechargeable Battery *2
Maximiliano Gallegos Avila
Reviewed in Mexico on March 3, 2025
Gran opción para comunicarte con tu crew, me ha cambiado la forma de producir. Lo mejor es que son de gran calidad y versátiles.
Celia Strickland
Reviewed in the United States on August 3, 2024
The Synco X1 headset boasts a lightweight and ergonomic design, making it comfortable to wear for extended periods during production. The adjustable headband and soft ear cushions provide a snug fit without causing fatigue, which is essential for long shoots. The build quality is sturdy, with durable materials that can withstand the rigors of on-set use.The audio quality of the Synco X1 is impressive, delivering clear and balanced sound that allows for effective communication between team members. The headset provides good noise isolation, which is crucial in noisy environments, enabling users to focus on the task at hand without distractions. The microphone offers clear voice transmission, ensuring that conversations are crisp and intelligible.The Synco X1 features reliable wireless connectivity with a decent range, allowing crew members to move around freely on set without losing connection. The pairing process is straightforward, and the headset maintains a stable connection throughout use. The battery life is adequate, lasting several hours on a single charge, which is generally sufficient for a typical production day.The headset comes with intuitive controls that are easy to use, even in fast-paced environments. Volume and mute controls are conveniently located on the ear cups, allowing for quick adjustments without interrupting workflow. The Synco X1 also includes features like voice prompts and alerts, which enhance usability and provide useful information about battery status and connectivity.The Synco X1 On-Set Production Headset is a reliable and efficient tool for film and video production teams. Its combination of comfort, sound quality, and practical features makes it a valuable asset on set. While it may not have all the high-end features of more expensive models, it offers excellent value for the price and is well-suited for professional use.- Comfortable and ergonomic design- Clear sound quality and effective noise isolation- Reliable wireless connectivity and good range- Easy-to-use controls and features- Durable build quality- Battery life may be limited for longer shoots without recharging- Lacks some advanced features found in higher-end modelsOverall, the Synco X1 is a solid choice for on-set communication, providing the essential features needed for effective team coordination and communication.
Kc
Reviewed in Canada on August 27, 2024
Got them since 3 mounth and I have more and more issues with them.The don't pair 50% of the time. I need to turn them on and off several time before they pair each other. Some times they are not pairing and I take out the batteries and put them back and they pair.My lastest issue is that I've fully charge the batteries and once I've put them back in the Xtalk, one of them is not turning ON. So now I can't use them any more .
Ugonna
Reviewed in the United Kingdom on July 31, 2024
I have had these for a few days and now decided to write a review on them. It does exactly what it is meant to do without much stress or effort at all. Whether you are a wedding videographer, into events or short films or features, these will save you the weird hand gesture. I used them a few days back and absolutely love them. and the batteries last the entire shoot.
Lonnie Strickland
Reviewed in the United States on July 18, 2024
The Synco XTalk X5 headset is a wireless intercom system designed for clear and efficient team communication, commonly used in filmmaking, live performances, and other collaborative environments. Here are some key features and user insights:Key Features: 1. Full-Duplex Communication: Allows simultaneous two-way communication, ensuring all team members can talk and listen at the same time without interruptions . 2. Master-Free Algorithm: Any headset can be designated as the master, which provides flexibility and ensures communication continuity even if the master headset fails . 3. 2.4 GHz Digital Transmission: Operates on a low-power, interference-free 2.4 GHz frequency, ensuring stable and reliable communication over distances up to 350 meters (line of sight) . 4. Battery Life: The headsets come with internal lithium-ion batteries that provide up to 24 hours of continuous use, with a charging time of approximately 2.5 hours . 5. Comfort and Design: The single-ear headsets feature comfortable padded ear cushions, are lightweight (about 188 grams including the battery), and do not require a bodypack or hub, making them convenient for extended use . 6. Additional Features: Includes real-time monitoring via a 3.5mm jack, built-in condenser microphones, and effective audio echo cancellation for clear communication .User Reviews: • Ease of Use: Users appreciate the straightforward setup and the absence of a need for a central hub, making the system easy to deploy and manage . • Audio Quality: The built-in condenser microphones and noise cancellation features ensure that audio remains clear and free from background noise, which is crucial in noisy environments like film sets and live events . • Reliability: The robust design and dependable 2.4 GHz frequency band make the Synco XTalk X5 a reliable choice for professional use, maintaining a stable connection across the stated range . • Flexibility: The ability to assign any headset as the master adds a layer of flexibility that is well-regarded by users who need adaptable communication solutions .Overall, the Synco XTalk X5 headset system is highly valued for its reliability, ease of use, and clear audio quality, making it a suitable choice for professional team communication in various settings.
Gypsy Lady
Reviewed in the United States on July 13, 2024
We bought these to use when we go on rides in our side-by-side, which is somewhat noisy, even at slow speeds. When we tested the headsets inside beforehand, we thought Great! good, clear sound quality. In our RZR, with wind and engine and (gravel) road noise - a completely different result. I could hear maybe one word in 5. Sentences sounded garbled and unintelligible. I was SO disappointed! Furthermore, I found the "earmuff" pushed on my eyeglass temple end, pushing my glasses askew. (my husband didn't experience these issues) When I switched to the foam pad included with the headsets, I could hear better and it doesn't push on my glasses. The micro-second delay from speaking to hearing is also somewhat off-putting... I can see my husbands mouth moving.... THEN hear his words. (If you can't see the person who's speaking, this wouldn't be an issue.) For our purpose, these are usable, but not ideal. However, if you were using them inside, with no other noises and no wind, I'd imagine they would be great.
Antonella Di Martino
Reviewed in Italy on October 31, 2024
Ottimo sistema di comunicazione che può comprendere fino a cinque persone e offre una portata veramente considerevole (350 m), anche attraverso pareti e ostacoli.L’usabilità è ottima: funziona appena si accendono le cuffie. La comunicazione è bidirezionale, in modo che ciascuno possa parlare e ascoltare contemporaneamente. L'audio è chiaro, senza rumori di fondo, eco e interferenze.Le cuffie hanno un bel design, sono realizzate in ABS leggero e si adattano bene all'orecchio, offrendo stabilità e comfort; adatte, quindi, anche a un uso prolungato. A questo scopo, sono dotate di batterie al litio (incluse nella confezione), che assicurano il funzionamento per oltre venti ore e si ricaricano in circa due o tre ore. In dotazione anche tre stazioni di ricarica a due slot e tre cavetti USB, oltre a cinque cuscinetti di ricambio per le cuffie. Tutto il materiale è ben confezionato in sacchetti di tessuto riposti all’interno di una robusta valigetta con maniglia e cinghia, che assicura un trasporto agevole.La confezione non comprende alcun manuale; tuttavia, è possibile trovare le istruzioni di funzionamento nel sito del produttore.
max
Reviewed in Mexico on October 16, 2024
la devolucion cuesta mas que el producto
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