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Reviewed in the United States on March 30, 2025
Only had it for about a week. It takes three tries to light this oven. Haven't cooked or baked anything in it yet. Hope the lighting of the oven will only take one try soon. Will give another review when we use it more.
C. H.
Reviewed in the United States on January 29, 2025
Purchased this gas oven during our kitchen remodel and because we like cooking with gas, well did like cooking with gas. I am afraid I am going to be out $700. I cannot say much good about this gas oven except it is a convenient size. #1. It is really hard to light. I mash down that igniter like no tomorrow and wait easily 10-15 seconds for it not to light. After several iterations it will light the bake burner. The broiler lights almost instantly. #2 After we get the oven lit it stays on for about 5 minutes and then goes off leading us to light it again. #3 The Bake function where we do most of our cooking is 40 degrees hotter than the setting per a digital thermometer.All in all we are past the Amazon return policy and all the boxing is in the trash. I am going to write the company and if we get a positive response will update this review on the outcome.3/1/25 edit: The company has been relatively non responsive. They asked for pictures and videos which clearly show the issues and offered a $50 dollar refund that I refused. Now dead silent. Rating goes to 1/2 star.3/30/25 edit: The company refuses to honor what I think is a defective item. They quit responding to requests to fix the oven. Their only response they had is to offer a $50 back - which I denied. Bad customer service as well as product.
Gregory.B
Reviewed in the United States on July 29, 2024
Delivery was great, packing was great, looks great but... I had to shim the oven closer out because the oven door is misaligned. One side is slightly lower. See pics. When you open the door it would hit the cabinet. So as to prevent damage, that's where the shims came into play. Remember to preheat the oven to 400F degrees for an hour before use. That might explain people reporting smell. Be patient with gas pilot when first use, start with broiling first because it's faster, then start the bottom after. Haven't tested temperature accuracy.
Joe C. Kreiser
Reviewed in the United States on July 13, 2024
We have had the oven just over 30 days and the light went out. I contacted the manufacturer and they said being we didn’t buy it direct from them they won’t offer any warranty or support! It’s a trash company, BUYER BEWARE!
Ron R
Reviewed in the United States on November 7, 2024
Purchased this Oven several months ago and my Wife hates it because the Oven pilot light is factory adjusted so weak that it takes 3 times longer to light than it is supposed to.
Bobbi
Reviewed in the United States on August 17, 2023
I Love these gas wall ovens!!! And am very pleased with the price and the delivery process from Amazon, who has furnished 60 percent of our home.Our kitchen is really small, and we had so much trouble finding a 24 inch “natural gas” double wall oven unit. Seems like only 32 inch gas (but mainly electric) wall ovens are being made these days.We had to buy each unit at a separate cost, but it was/is well worth it!You just can’t walk into a store anymore to look at a large variety of wall ovens for a hands on experience, everything is online now. That’s why we are very thankful for Amazon and relied on the reviews for an honest opinion and experience.We were also able to purchase additional oven racks at a great price from the seller. I personally Love the option of cooking and baking at the same time with these double ovens and removable oven racks.The only thing that is a bit of a challenge to manage is the temperature knob. When baking I wish the exact numbers were listed on the knob, so I don’t have to remember how many inches apart the temperature numbers are (like a watch that only displays the 12 and 6).We are also very Pleased with the Customer Care from the Seller and Amazing staff at Thermomate. Although the purchase was made through Amazon, the Thermomate team is always available and still treats us as valued customers for any issues we may have with both ovens. Thank You Amazon And Thermomate!!!!!!!!!!!
teresa sandoval
Reviewed in the United States on February 9, 2023
perfect size. Looks 👍 great!
Karl
Reviewed in the United States on December 7, 2022
We purchased as replacements in a rental house. We had size limits to deal with. This oven fits the bill without having to replace the cabinets and gas. Can't almost get a gas appliance in Kailf, (how stupid)After install did some tests, Had to adj the temp controller (with a $6 oven temp gauge) A problem I did not expect. Tenants are very happy with the unit. This is not a unit I would put in My house (there are better and bigger ones out there) but good for Rental.
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