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Reviewed in the United States on February 25, 2025
I’ve been using the CATLINK Luxury Litter Robot for over a year now, and overall, I’ve been really happy with it! It has made litter box maintenance so much easier, saving me time and keeping my home smelling fresh. My cats took to it quickly, and I love how efficient and quiet it is.A little over a year after purchase, I ran into an issue with the unit. It wouldn’t stop cycling. I tried every troubleshooting possible and nothing worked. I was worried since it was a month past the initial year, but CATLINK’s customer service was fantastic! They helped provided the necessary parts to get it working again. I really appreciate a company that stands by its product and supports its customers even after the warranty period.If you’re looking for a high-quality automatic litter box with great customer support, I highly recommend the CATLINK Luxury Litter Robot! It’s a game-changer for cat owners.
Dawn
Reviewed in the United States on January 14, 2025
I’ve been using the robot litter box for about a year now, and overall, I’m really happy with my purchase. It has made cleaning up after my cat so much easier and keeps odors to a minimum. The self-cleaning feature works well, and the design is sleek and modern, fitting nicely in my space without being an eyesore. I have 2 cats, one of which is curious about everything, who’s adapted to it quickly. My other one is terrified and still just pokes her head into it, but won’t actually use it. I prefer them not to share a litter box anyways though so I am happy with this result. They are both between 11-12 pounds and fit comfortably inside the machine.I originally had the scoop free crystal litter self cleaning litter box that my skiddish one still uses. This one was more expensive up front, but has saved me a lot of money on litter in the long run.I personally empty out the little completely once a month and wipe the entire inside of the machine. My cat has always suffered from softer stools so it can get a little messy. Outside of that though, changing the liners is so simple.I recently had an issue with the control panel not working, and I have to say I am extremely impressed with the customer service team. They were prompt and efficient at troubleshooting and resolving my issue.Overall, this litter box has been a game-changer for reducing the hassle of cat care. If you’re looking for convenience and cleanliness, it’s definitely worth considering.
Mchicks
Reviewed in the United States on February 19, 2024
I have had this item for 3 months now and have had no issues.The shipping box was huge, like 3ft tall, but it’s not very heavy.It comes with plenty of bags. I use one every 4-5 days for my 2 adult cats.The outlet plug only takes up half the outlet so something else can be plugged in. I liked that it didn’t hog the entire outlet.I ended up plugging a WiFi range extender into the other half of that outlet.This robot is quiet. I sleep across the hall from it (doors to the rooms open) and have never heard it.I read that the little plate at the bottom of the round entry opening can come off if the cats don’t like it. I didn’t remove mine.You have to press the button on it and cycle it once when you first plug it in.You have to do the initial set up in the phone app. After it is set up it will work without it being on the WiFi, so if the connection drops temporarily, it’s no big deal. Your phone is like the control menu.There are buttons on it to make it clean. There’s not a screen on it so the phone is needed for the menus and to get to the settings.My connection had been going in and out where my WiFi router was so far away, it wasn’t a problem, but I did get a WiFi range extender and it has since not lost connection.The phone alerts you when the bag is full but the indicator on it will also.To set it up, you need to have knowledge of using phone apps and connecting to wifi.** when setting it up, It attempts a Bluetooth connection at first and for me, that failed, but it was okay. I followed the prompts for “manual connection” and it went on through the set up.WiFi set up was easy. ** It will be easy if you follow all the instructions. My signal was very weak in that room. I only got about 6mb on an internet speed test using my phone. It did take me 3 tries because of that weak signal.*** During WiFi connection, if you see a lock light up, no worries. Those 2 buttons lock and unlock the control panel (I guess to keep kids from pushing buttons on it) as well as do the wifi connection. Pushing them again makes the lock go away.It took approximately 5-1/2 lbs of litter to reach the max line. I think I need the entire max for my 2 cats because one is a big guy.If you go past the max line when filling it just gets wasted. You have to cycle after filling and I saw where a lot of mine went in the waste bag where I overfilled it. I put that back in my litter supply. So don’t go over the max.There are 2 settings menus- profile> settings where you set units to lbs and farenheit. There’s the settings under the cat box device (three dots). I posted the list of what all is in there.TIP: If you set it to automatic cleaning, if you set it for 15 min after the cat leaves, the poo is more firm and won’t end up sticking to anything.There is a way to calibrate the weight under device settings > more settings. I did it upon setup with 4 cans of soda.When I first got it, I took their old cat boxes away and put this one near where those were. I put a short step stool up against it but when my cats got used to it, I took the stool away. The first day, one of my cats showed interest in it and snooped around in it. The other one was grumpy, he didn’t like me bothering him when I showed it to him. I scratched their paws in it. They knew where it was and went to it when they had to go. It took about 6 hours.It saves money on litter and significantly keeps the dust down. I get the case of FS cat litter that has 4 smaller bags. I have used 2-1/2 cases of that.
MS
Reviewed in the United States on December 10, 2024
Waited over a year to write my review! This litter robot has been nothing short of amazing! It makes life so much easier with one less task to do and has been working great! No major complaints so far. I have set it to timed cleanings and literally can forget about it until trash day. Multi-cat friendly. I have two kitties who use it with no issue. It tracks and logs which cat used it and for how long - which is great to monitor their health.Safety feature is great. One of my cats hops into it mid cycle on multiple occasions and it immediately stops and sends an alert to my phone. We lost a little part of it during our move. The company has its own website where I was able to easily order this spare part from and at a reasonable price.Cons: Not a lot - but they are a bit annoying.The main drum has a lot of crevices and joints. This makes it a little hard to fully clean unless you are okay with taking apart all the little screws each time. I just hose it down instead of taking it apart.I have not been able to pair this device with more than one phone at a time. If my husband pairs his phone with it, then I lose the connection and vice verse.Starts to gets smelly as the storage bin begins to fill up. With two cats, I empty the bin once a week. But the day before the cleaning is when the area around it starts to smell funky.
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