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Reviewed in the United States on October 23, 2024
I am happy with this 4 camera system. I have had a similar Harbor Freight system for years to monitor animals in the backyard and it has decent picture quality even in dark. Last year I bought an “upgrade” Lorex system which was a total disappointment. Daylight picture very nice but to me the software not user friendly and infrared night vision absolutely useless. I returned it.When I saw this Tonton system I was skeptic about its quality. But it surpasses the H/F unit in picture quality day and night. Motion sensing at the middle level is good enough for cats. The software is very user friendly and has great features like which parts of the area to trigger in and scheduled times for each camera to record. I do not need all the recordings during the day when the leaves fall in the yard, but I have one camera by the front door and it is set to record 24 hours a day. I really like that the recording starts 5 seconds before motion detection. Something the H/F one does but not available on Lorex. Also the monitor will show the camera which triggered an alarm full screen for a few seconds. And a double tap on the split screen will bring each camera full screen, very easy. The recordings are easy to access, view and delete. Video format is *.mp4 if I bring the card to my PC to look at the recording on a big monitor.I had a problem with one camera’s base mount but customer service Abby communicated promptly, courteously and addressed all my questions. I am very pleasantly surprised with the communications.One question was if there is a software change available for the alert on the base station. The H/F one had a polite ding but this one sounds like a siren even on the lowest setting too pronounced for me. No special software available, no big deal, I will open up the unit and change the sound myself, turned sound off for right now.I recommend Tonton for the quality of product and customer service.
Barnes
Reviewed in the United States on September 28, 2023
The cameras are very good, as well as the monitor. The app works well so I can monitor and talk from my phone.I had some technical issues and contacted support by email. They always responded.This does not come with a user's manual so I was guessing about how to set certain things up...thus contacting support. An example would be I noticed only one of four cameras turning on the spotlight. Support sent three settings to change in the menu and solved the problem.
Nikk
Reviewed in the United States on October 25, 2020
I have owned several different brands of wireless security camera systems very similar to this one, that is they had two cameras and a portable monitor. No question, the Tonton is the best. Highly recommended!Over the years, as new features became available, such as night vision, Internet connectivity and higher resolution, I would upgrade my system. My last system was 720p and triggered on every movement, and I mean even bugs flying in front of the camera. The night vision was so poor that it was basically useless. Then the internal battery pack, which was not user serviceable, started bulging and cracking the plastic on the back of the monitor. This gave me a good reason to purchase the Tonton system and am I ever happy that I did.The Tonton gives me every option that I ever wanted with one exception. I would like to be able to turn off the Infrared LEDs at times, but I don't think there is any system that will do that. The build quality is very good all around, and I was especially impressed with the camera mounts... they are beefy and solid. By far the best mounts that I have ever seen on these types of cameras. Image quality is stunning, both day and night. On my old system, I could barely recognize myself at night. There would have been no way to identify a stranger. The Tonton has very good night vision. The batteries on the Tonton are common 18650 which are user replaceable. That's a big plus to me, but you don't even need the batteries unless you want to run the monitor in a portable mode. I cannot speak to long term performance because I have only had it for a few days. I did need some tech support (to find a setting in the menu) and they were very responsive.The cameras auto-synced right out of the box and I was blown away by the 1080 resolution, coming from 720p. To me, 1080 is a must have! I am a very demanding consumer. I have high expectations of products that I buy, and I was not disappointed with the Tonton. In fact I am thrilled with it.Bottom Line: The Tonton system has amazing quality and features, especially considering the very modest price. Then consider that you get the 18650 batteries and 32GB memory card included, now that's a great deal.
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