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Reviewed in Canada on March 7, 2025
Fantastic. Easy to set up. Great instructions
Mark
Reviewed in the United States on March 16, 2025
Easy setup, easy to use and 4K Quality viewing. Took some tweaking to get everything set up correctly in regards to the security notifications, but no complaints from me. Solar charging works as advertised and battery ran down to 20% during minimal winter sunlight.Been using the eufy security cameras for 5 years now and first time using the solar power cams. Love them and no issues so far. App integration is detailed and easy to use. No lag time when receiving notifications or viewing live view remotely. Also a plus is that this system can sync with the eufy permanent lights and add a higher level of security by lighting up the exterior of your house when triggered. Highly recommend!
Bart
Reviewed in the United States on February 20, 2025
I started off using the original Arlo system which was good at the time but required battery changes every 6 months and was frequently falsely triggered by wasps and birds. The newer cameras may have improved on this but require an ongoing paid subscription. I switched to a Blink system which did not require a paid subscription for local storage, but was plagued by frequent false triggers from birds and wasps. The blink cameras were also pretty low resolution. Both of these systems had considerable lag in motion detection.These new Eufy cameras and base station are far superior to either of the previous systems in numerous ways.1. They can be set to only detect people, or people and cars.2. They have much higher resolution.3. They have much much better night vision.4. They have massive rechargeable batteries with solar charging built in and include a separate solar panel if needed.5. They have video and audio6. They have enhanced Radar detection which eliminates lag in motion detection.7. They have many customizable features including geofencing and privacy zones.8. They also do not require a subscription to use any of the features listed above.The only negative is that ads are displayed on the app used to control the cameras (like many other free apps) but that is understandable given you are getting many features others require a paid subscription to get. So far, I am very pleased with the performance and features.
Rafael
Reviewed in Mexico on January 13, 2025
Muy buenas cámaras, fácil de instalar. Muy recomendable.
Slivy58
Reviewed in Canada on December 7, 2024
After much research I purchased several Eufy products, including this kit, in hopes of upgrading my present security system which requires a subscription to enable the majority of features. It was four fold in terms of cost so yes, I am expecting a better more consistent experience. Although it's early in the game thus far, I am not seeing a huge improvement in terms of that experience being anywhere near 4x better. The phone app (Android & iOS) feels somewhat unpolished, and the Web Portal Access is kinda meh as things are slow to load, and there's no ability to view more than one live view at a time. Maybe I'm expecting a bit much here I dunno, anyways...Upon unpackaging everything felt quite decent in terms of build quality especially the S3 Pro cameras, top notch packaging as well. Besides providing a device (phone, tablet, etc), and downloading the eufy Security app (for iOS or Android), everything else is included to get things up and running... The HomeBase S380 can be used to fully charge the batteries via USB on the cameras prior to mounting so it is not necessary to purchase a separate USB wall charger.The first thing I did prior to setup was to upgrade the storage on the HomeBase 3 (S380) as I felt the provided internal 16GB was a bit on the low side for the system components I was intending to install. Performing the upgrade was super easy as the base instantly recognised the SSD upon setting up the homebase. Even though there's the ability to connect the homebase via WiFi I went the Ethernet route. Setup is a pretty straight forward process with voice prompts guiding along the way.Setting up the S3 Pro cameras was super easy as well, once done we just needed to find an area to mount them using the included mounts. The cameras definitely have some heft yet IMO it's reasonable. Don't forget to remove the film protecting the camera lens area, and solar panel. If camera placement means sunlight is going to be at a premium one may want to consider using eufy's aux solar panel (one included in the kit). When it comes to image quality, it's amazing and even more impressive how well it does at night. We haven't had an ounce of sunshine where I live since mounting my cameras 2-weeks ago, yet they've been maintaining a battery percentage in the 91-93% range. That's pretty darn good in my opinion.As I already alluded to, IMO the app kinda taints the overall experience. No, it is not consistently off but enough so to be noticeable. And from what I can figure out there's no live view(s) when initially opening the app, or Web Portal. Or, multi-cam "live views" in either scenario. I hear it may be possible w/Apple's Home Kit but I am not vested in such a system so it does me no good. Guess we'll be keeping our old, and very cheap, security camera setup active for now since these options ARE possible with them.
Customer
Reviewed in Canada on December 25, 2024
Smart AI home base features cross cameras tracking, snap shots and facial detection. 4K clarity camera features fast detection, super clarity and brightness daylike night vision without turning on the build in spot lights.I wired all cameras with USB C cables and 5V 2W chargers to get 24/7 continuous power, without any issue yet, no more worry about the lack of sun light.Notes:I am lucky to have the chance to update my cameras to 3.1.1.0 firmware which supports 24/7 recording and direct power. I will do a detail testing in some time.
sb
Reviewed in Canada on November 4, 2024
One camera won't connect at all. We have been trying for 4days. Plus the 2nd camera that does connect it's solar panel doesn't work at all. 2days in very warm sunshine and nothing. Yes we did fully charge it before we put it out. My old eufy system works better then this new one for almost 1000 bucks. Shame because we had high hopes.
jdigriz
Reviewed in the United States on November 11, 2024
I had an Arlo Pro 2 camera system that I've used for the past 6 years and wanted to upgrade. An upgrade doesn't even cover it! Setup and Installation is easy even for an old man like me. Quality, well part of it is to be expected going to a 4k camera system but the image is fantastic and the night vision is unbelievable!! Another very noticeable thing I didn't hear anyone else talk about when I did my research is the speed. The time it takes from clicking on a camera till you receive an image is fast. Way faster than the Arlo system. Another thing I noticed is the charging and battery life. I thought something was wrong at first, it looked like I the cameras weren't using any power and not charging. Upon closer inspection I realized it was just using so little and charging so little it doesn't move the graph noticeably.The downside, well there are very few things to complain about with this system but one thing is the documentation. There is very little to no instructions for the software the cameras use, or at least I couldn't find much. I asked customer support and they gave me a link to a video that was less than helpful. But if you're not scared to play with the system you can figure out what does what and how to set it up to suit yourself. The only other thing I can think of is it feels like a lot of things are still in testing and aren't implemented fully. This has mostly to do with the AI part of the software. Now they tell you in the software that pet, vehicle and something else is still in testing but even the Face ID which is implemented doesn't really do anything. It will tell you in the notification that a person that you have "Named" has been detected. But that doesn't work for pets & vehicles, at least not yet. That's all it does, I thought I might be able to adjust things like don't record my wife walking around in the backyard when she is playing with her flowers type stuff. I have a feeling that will come but right now the AI doesn't do a whole lot.All in all I highly recommend this product, at least after a months use. If things change I will come back and edit my review. For right now, eufy scores a home run this system is fantastic!
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