s___
Reviewed in the United States on February 12, 2025
We ordered this hansgrohe valve for our bath remodel. contractor had no problems installing it and none since. We were used to the on/off facing the opposite direction, but that's a preference not a fault.
XiaoHou
Reviewed in the United States on August 16, 2024
Would suggest watch a few youtube videos before installing for the first time. Function wise, nothing will go wrong. But for OCD people, will need to do some tutorial HW so final result will look centered and aligned. Solid product
Steve
Reviewed in the United States on July 7, 2023
I love setting the temperature and not having to mess with it each time I shower. Just turn it on and wait until the water heats up and you have a comfortable pre set temperature.
kyrychvic
Reviewed in the United States on July 25, 2023
I bought two of these and both came with scratches on the plate's surface. The seller sends defctive product for a full price!I purchased a first one that came in with scratches, then ordered a second one before having a chance to return a first one. A second came with similar scratches. They are small but definitely visible on a matte black surface. Not worth the full price!Will be returning both.Regret of wasting over a week of my time as need it installed soon. I hope I can get a refund.Otherwise the controler is well made, metal parts, heavy and solid. I do not know how they function as we did not have a chance to put it together or install.
Danae Green
Reviewed in the United States on June 18, 2023
Looks nice.The installation was not standard (according to the plumber) It was a royal pain. But doable.Another issue is that you have to be VERY careful to set the volume knob properly. It has many possible positions and only one is correct (with off being in the upright position) So triple check that.But the biggest issue is that the temp and volume knobs are designed backwards. The volume knob you must use every single time is the one that is tiny, fidgety and hard to get exact. Bad for ADA/arthritis. The larger knob, which most people set once and leave forever, is the big one that is easy to grab and has all the ease of control. What a stupid design! The bottom knob should adjust volume and diverter and the top tiny one should be temp.
Andrew
Reviewed in the United States on February 6, 2021
Bad news: first valve didnt work. Good news: HansGrohe diagnosed the problem and sent a replacement in 48 hours. Great news: HansGrohe tech support picked up on the 2nd ring both times I called. Best News: once it was fixed, this valve is beautiful.
A reader, a crafter, a gardener and cook
Reviewed in the United States on November 21, 2020
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Nebti20
Reviewed in the United States on October 30, 2020
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