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How To Connect The Camera
Trouble shooting Step:
Q: When you can't connect the camera, please perform the following steps.
A:
Step 1: Please charge the camera for 4 hours before setting up the camera, because low battery will cause the camera to fail to pair successfully.
Step 2: Let's reset the camera, this step is very important, please turn on the camera, the blue indicator light is on, wait for 40 seconds and the indicator light starts to flash, and you will hear an AI prompt "ready to pair", then please use reset pin press and hold the reset button for 7s, you will see the indicator light go off and hear the AI prompt "reset successfully", then let go, the indicator light turns on again after 10s, and flashes again after 40s, then we start pairing the camera.
Step 3: Turn on the Bluetooth function of the mobile phone, and place the camera and the mobile phone closer to the router before setting the camera, which can help the camera receive wifi signals.
Step 4: Please add the camera to the app according to the operation steps in the attached screenshot:
"Add Device" --- "Camera & Lock" --- "Smart Camera (Wi-Fi)" --- "QR code" --- "Wi-Fi Mode" --- AP Mode" --- "Next" --- enter your house 2.4GHz WiFi network name and password --- go your phone's WIFI list --- Connect the WIFI with the prefix "SmartLife"
Note:If you enter the wrong information, you need to reset the camera again and start setting up the camera again.
Step5: Return to the app, it will automatically enter the pairing interface and wait for pairing successfully (PS: If it does not automatically enter the pairing interface, please click "Confirm hot spot connecton, next" to enter the pairing interface).
Please Note: The camera function is powered by a built-in rechargeable battery, please charge the camera for 4-6 hours before use. The camera can be used continuously for 4 hours after a full charge. The clock function is powered by an external battery, please prepare 2 AA batteries separately.
Please download the TUYA SMART APP on your phone, you can get it through the APP STORE or GOOGLE PLAY. Then connect the TUYA SMART APP and the camera via 2.4GHz WiFi network.
Please note: The camera needs to be connected to a 2.4GHz WiFi network to work. The camera will not record video if it is disconnected from the network.
Warm Tips:
1.This camera is only used as video-only surveillance equipment that does not record sound.
2.Please insert a sd card to the camera if you want a recording, support up to 64GB (not included in the package).
3.Before insert the card, turn off the hidden camera and the SD card must be formatted for first use.
4.If your router has 2 wifi signals, please don't choose 5G. Because it only supports 2.4 GHz wifi, doesn't support 5Ghz wifi
5.Before setting up the camera, be sure to reset the camera, otherwise the pairing will not be completed.
Dave
Reviewed in the United States on March 10, 2025
This camera has no night or low light vision although night vision is indicated and used on the page "Recommended Uses For Product Night Vision, Motion DetectionBrand JLRKENG" That was copied and pasted from the Amazon page.
Benj Arriola
Reviewed in the United States on January 5, 2025
Clock technology - like any other clock. Relies of AA battery.Security cam - I see other people having trouble with WiFi connectivity. I had no such problems. I see those complaining about instructions not clear. I’m used to that. I can pick up with technology being also used to a variety of security cameras. Quality of the video was also relatively good. But the issue was really the battery life. It died after a day. I then used the motion detection to hopefully save battery life to not make it always record. After doing that, it lasted 2 days. This can still possibly work well if… (1) you have a constant supply of power from a USB cable. But many spots where you would hang a clock, often has no power. (2) you can possible attach a power bank at the back that is always plugged into it. And make it act like an extended battery. Assuming the battery did work, another negative was the direction of the camera. You can adjust it at the back to move up and down, but you cannot pan the camera from left to right.
Jessica VanGaalen
Reviewed in the United States on January 18, 2025
This clock is great if you keep it charged. After reading the description (which I did before purchasing), I knew it needed to have a constant charge. My mom has a high up power outlet for her tv so I plugged it in to the outlet and it hasn’t died. It’s set up in a spot that’s easy to see the grandkids when she watches them and that’s exactly what we needed. I also really like that if the camera ever stopped working it would still work as a normal clock.
China82
Reviewed in the United States on July 9, 2024
Está bonito el reloj pero no sé cómo funciona
Customer
Reviewed in the United States on July 5, 2024
I bought this clock after looking online and what it said, only to go home and it never worked. The return window was past, anyway I use it like a normal clock.
H.CHENG2005
Reviewed in the United States on November 26, 2024
I’ve used this clock camera, and its compact, discreet design impressed me. It looks just like a regular wall clock but cleverly hides real-time monitoring capabilities. The video quality is clear, and connecting it to my phone for live viewing is very convenient. However, the setup process is a bit complicated, and the battery life is relatively short, requiring frequent charging. That said, as long as you respect privacy and follow legal guidelines, this device proves to be quite practical.
Kindle Customer
Reviewed in the United States on May 16, 2023
I purchased this hidden wall clock camera before, and that clock encountered physical damage after I installed & started using it. I immediately contacted customer service (Helen), who was responsive & helpful. She sent me a replacement clock within a few days. I have set up the clock camera & it is working fine. This time, the video quality has improved, and the connection speed over the 2.4 GHz frequency to the Tuya app is faster. The only correction I suggest to the seller is to change the setup manual to the new version, as the updated version is easier and simpler to setup the clock than the one I initially received with the clock. I am satisfied with the quality of the clock camera I bought, as it serves a dual purpose. It is an accurate clock, that has the same appearance as a typical clock, and it also has a covert camera that adds value & functionality in providing home security. The clock is simple to install and set up. I recommend this clock camera to anyone looking for a covert camera to increase security.
Skullmurphy
Reviewed in the United States on October 29, 2023
Don't waste your money!!!Very unhappy with this product!!! It will not connect to my Samsung Galaxy note 20 ultra. I keep getting a prompt ready to pair,over and over,and over again. I can get my phone to connect to it's wifi but it won't connect through the Bluetooth. Not to mention that the app that you are supposed to download doesn't even have the product in the list of devices to add. It says there is two ways to connect, well I connected to it's wifi but it acts like I didn't and continued to tell me it's ready to pair. Then I tried letting the camera scan my phone's QR code and it wouldn't even do that. So I can only imagine with today's technology if you have a camera that can't even scan a QR code,what do assume the quality of the video you will be getting if you do somehow get your product to connect. Sorry but that's a no star for me. Oh and FYI it also says that it sends alerts but that's only after you subscribed to a monthly payment and it's only for a certain amount of alerts apparently from what I was seeing in the app
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