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Lynn f.
Reviewed in the United States on March 9, 2025
Great pool, excellent for what I need sense I hit rock trying for a in ground pool and had to go a different route , if I ever need another one I know now where to go 👍👍
toddb
Reviewed in the United States on June 6, 2023
I liked everything
carolyn d
Reviewed in the United States on June 28, 2023
We purchased an Intex pool nine summers ago and finally had to buy a new pool this year. We love the Intex pools! The quality is great we feel! Would be great if the ground tarp were round like the pool! We don’t have any complaints with Intex pools!I will find a different seller though if I ever need to purchase one again. Getting it in the promised time did not happen. I understand that shipping and things can be crazy but ours came several days after the latest day we were told it would be here. I could never get a good answer from seller and when I messaged him for a tracking number he never answered me. So for the pool it’s a big thumbs up! For the seller, SYNERGY SALES GROUP, find another seller other than the one we used!
Customer
Reviewed in the United States on June 22, 2022
The bottom of pool liner, leaks, after 5 weeks it was installed, properly! This is my first, above ground pool of 3, that I had purchased, in the past, that I ever had a problem! The bottom seam leaks, and Intex, opened a claim for it yesterday, and just gotten a email this morning, from them, that, because, I didn’t return the claim information in time, they rejected my claim! They didn’t, even give time enough, to get , everything they need for a replacement of the defective liner! The past two, above ground polls I purchased, was not a Intex brand! I recommend, not to purchase there products! They don’t back their warranties!!!!!!
Timothy Doll
Reviewed in the United States on January 28, 2022
easy setup about 2 hours after ground work done. very sturdy nice pump.. love this pool
Diane
Reviewed in the United States on August 16, 2021
Love everything about it! I love the size. When I opened it up to have it set up I was shorted one lounge chair. They said it would have two loungers and a ice chest. Only one lounger and a ice chest. Disappointed I didn’t get my two loungers.
Deann
Reviewed in the United States on June 11, 2021
We have had a large intex pool for years, we needed to replace the old one and I am super disappointed that it doesn't come with a skimmer! Kind of a key element to keeping an above-ground pool clean! Update: the first time in my 12 years of Intex pool ownership and reached out to them. HORRIBLE customer service. Spent 30 minutes on hold before I gave up and pressed 2 to have them call me back. When I finally get that callback, I spent another 30 minutes on the line with a service representative and she was awful. I kept repeating my question, what do I need to put a skimmer on, can you give me the part I need to order or something to retro things so I can even make my old skimmer work. She kept repeating "No, you can put a skimmer on our technical data shows you can," I ask if they can email the technical data to me and she said no. She asks me what the size of my old pool was, I say the same as I replaced it with, 26'x52" she said "No what size was the old one", three more times she asks and I repeat the size. I finally asked to speak to a supervisor immediately to which she refused and said I will get your name and number and my supervisor will call you back within a few hours. You guessed it....almost 5 hours later and no call.
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