Got this because it would do double sided scanning in Eaglesoft. Even after having a computer tech company try to correct it 12 times and I spent 6-8hrs trying to fix it would only do this when it felt like it (30% of the time).Scan quality is poor.I have had it less than 6 months and it’s dead now. Kodak support for it is non-existent. Have emailed and called and Amazon and Kodak send you to their site to select a device and this isn’t there.Terrible setup, operation and support. DO NOT BUY

Working as an IT Director for a medium company a request was made for a small scanner. After looking around we came upon this.For our needs this scanner has handled everything we could throw at it. Besides the typical 8.5 x 11 letter sized pages, we have also scanned 8.5 x 14 and (most impressively) carbon copies from an invoice printer with no problem. Granted I don't use it on a day to day basis but I haven't heard of anyone complain about paper jams. Not saying it hasn't happened but if it has the users fixed it before informing our department.Quality and speed of scan are dependent upon each other. The higher the quality the slower the scan. Which is not usual, typical of scanners we've seen. Unless you're scanning a very high resolution picture though the quality doesn't need to be high and the scan per page is rather quick. Very little of our scanning involves pictures, almost entirely Excel graphs/charts or invoices. Of course all of this can be configured to your specific needs.We found this very easy to use. To our department this was just as important as the scanning speed/quality. We could configure a profile, assigned a number on the device, for each department's or user's needs. Scanning to email, to a local hard drive, or (with some creative configuration) to a network location. Being able to teach this to new users or entire departments was quite simple. This simplifies their work flow, reduces time (theirs and ours), and minimizes the assistance they require. To be honest of the dozen we've set up not once has a user reached out to us beyond the initial training. And we know they're being used, we see the files created in the network folders. That's enough to make me tap dance.Scanning in PDF and JPEG have been the only ones we have used, can't comment on the other formats but those two have come out perfectly; no corrupt or damaged files.There are a few drawbacks. They can only be connected via USB. An ethernet port would be nice but we make do without. My biggest gripe is that profiles cannot be exported. With each new installation we must configure the device rather than importing a file with all configurations ready. But these drawbacks are relatively minor.

Couple of minor quirks here and there but most of the issues mentioned in the negative or neutral reviews with regards to the software have been addressed as of July 2014. In fact, as of the version I'm currently using (1.7.111), I would say the software is actually one of the best features of this device, and Kodak seems to be updating it constantly.First off, the way you use this device is to press the arrow button to select the preset on the device itself, then press the green scan button to scan. You can have up to 9 presets and disable the ones you're not using, so you don't have to flip past them using the arrow button. The resolution you choose in the settings shortcut will determine how fast it scans. It technically does up to 1200 dpi, however, I've found that there's no image quality benefit beyond 600 dpi, and it can actually crash doing OCR (optical character recognition) at 1200 dpi on occasion.The settings are a little convoluted, but one of my main beefs with the software was addressed recently, which is that you couldn't have more than three settings shortcuts. The settings shortcut is the option within each "Task shortcut 'preset'" that has to do with how the image is acquired. You could not previously, for example, have more than three different combinations of resolution/number of sides/compression/document type previously. Now you can have as many as you want.Overall I just don't see how you can complain about this device. It does exactly what I want it to do, and it's dirt cheap. Ergonomically, it does a good job considering it's a lightweight small form factor device. Regardless of what Kodak says, the document feeder can handle more than 20 pages and will scan all day long as long as you can feed it paper. Here are some of the presets I've used:1) Grayscale OCR PDF's for scanning general documents (one and two sided, I have a preset for each)2) Color OCR PDF's for scanning colored documents3) Color BMP's for scanning photos4) High resolution non-text PDF's, non-OCR, for scanning music - works very well with no distortion.The OCR works very well although it does seem to distort the image in the background a decent amount like older versions of Abode did. Probably a way to fix that I haven't bothered to explore. Can't complain when I don't have to pay Abode to get decent scanned OCR'd documents.If I had to take issue with one thing, it's that scanning color photos is mediocre. Flatbeds are a much better choice for photos. You can't use JPEG compression at all with photos on the i940 software or they will come out blurry and oversaturated. And you pretty much have to clean the glass any time you scan a photo because otherwise you'll get streaks.Also, this thing seems to be rigged by default to give you the absolute worst image quality it's capable of generating because the default scan resolution for basically all of the presets is way too low (like 200 dpi) and when you add standard JPEG compression on top it pretty much ruins any image you scan. I'm 100% sure they did this to advertise better scan times. You need to start at 300 dpi to get any kind of decent quality and then go up from there. If you just got this thing and the pictures look terrible, the answer is that YES, you must fiddle with the software to get better scan quality.Presto Bizcard is included - really don't know how it works but it's excellent. Load the business card in, click acquire business card. It automatically sends it over to outlook which for me is linked to my gmail account, so I'm done. It's impressive how accurate it is... it always seems to fill things into the correct fields.In summary, for the price, the Kodak i940 is an excellent scanner. I really can't see any reason to spend more money for the average home office.edit: After one year, I am removing one star because the software is getting harder to get a hold of and Kodak won't distribute it anymore. Also, they haven't updated it in a while. Hardware still works flawlessly after all these years, though.