Simone
Reviewed in the United States on February 12, 2025
I love this headset! After I tried many, I finally found one that I really like! Spending hours in calls all day, this product has been a blessing.PROS: - Very comfortable! Very light, and gentle on the ears. Since it's over ear, you can keep it on for hours without noticing it. It doesn't even warms up the ears too much. - The mute function, raising the microphone stick, is FENOMENAL! Many people say that this feature doesn't work properly for them. Many report that when you raise the microphone to mute, it actually mutes the sound in your ears too. Honestly, in my case, it only mutes the microphone and I can continue hearing other people talking. I tried it on my Windows laptop and my Android phone, with Microsoft Teams, Google Meet, Discord and regular cellular phone calls. Works like a charm in any situation. (if for some reason you experience problems, make sure to install Logi Tube) - The Logi Tune companion software is great to adjust equalization, the microphone and feedback volumes. When you lower the microphone stick, the headset plays the environmental audio, directly in your ears. Kinda like a "transparent mode". This helps a lot to don't feel too much clogged and isolated when you're talking. The problem is that there's a little static noise, that can be annoying. But you can adjust the volume of the feedback very easily with the Logi Tune app.NEUTRAL: - The sound quality is ok. Nothing exceptional. It's fine for music listening, very good for conversations. - It supports more than one device at a time. The downside of it is that it can handle only one audio stream at a time. For example: if it's connected to my laptop and I'm having a conversation with Teams, and it's also connected to my phone at the same time, when I receive a notification on the phone, the audio switches for a few seconds to the phone, and I miss pieces of the conversation. - The microphone stick doesn't go directly in front of your mouth. It sticks on the side, a little far from the mouth. People always say that they can hear me very clearly, and it has a fairly good noise cancellation too. But it also picks other people voices, in case someone is talking in the room. I'd have preferred a microphone stick closer to my mouth.CONS: - The battery life isn't great. I estimate a duration of 8-10 hours of usage for conversations. Which is fine, but much less other competitors. Probably the battery isn't very big, that explains why it's such a light headset. But it also charges very fast, and you can charge it when you're using it too. - I like the look of the product. The material looks nice, but it also looks a little fragile. After two months of usage they still look great, but I can feel I have to handle it carefully to don't ruin it.Overall a very good product, not even that pricey for what you get.
Jordan
Reviewed in the United States on January 25, 2025
So, I am 40, a systems admin, I use these at work. The volume is amazing if everything is a full volume for music etc, I can't even keep it at full. Very adequate.They fit really nicely, even over the arms of my glasses. They are pretty comfortable for a long time, and extremely lightweight.It does switch to a different, subjectively worse quality codec on calls, but for calls it's not bad honestly.It switches back to regular codec once the microphone isn't in use anymore automatically. It works really well.You can pair it to two devices. I pair it to PC for teams and my work cell for direct calls. Works great!I think the ear cushions will be the first to go on this but time will tell. Pretty good buy all in all.I would probably go wireless (USB) next time however as the codec switch *is* annoying. Just not annoying enough to deduct a star.
Adnan A Shaikh
Reviewed in Canada on June 7, 2024
This headset is something I have been looking for a long time. It is light, stylish, and very comfortable on the ears. The sound quality is great considering this is made for conference calling or professional use, still, you can use this for music and the sound output is great. Many people say it is Plasticky, which is why it is light and affordable. This is the best headset for professional use. Go for It.
Steven Hlaj
Reviewed in Canada on November 17, 2024
I use these on a daily basis as I work from home and attend many calls with clients and internal team members. The headset is light, easily fits over my ears, and does not make my ears hot or sweaty after prolonged use. The microphone boom swivels up easily and mutes quickly so you don't have to search for the mute button on your screen. The charge easily lasts me the whole day and a recharge is typically quite quick. The headset will connect simultaneously with two devices. From time to time I find that it will randomly disconnect (the voice audio warns you of this) but it has never happened during use, only after I have been sitting idle with the headset on for a while. not sure why this is. Overall I'm happy with the headset and give it 5 gold star rating.
Sharmen Dawson
Reviewed in Canada on April 17, 2024
The grey looks exactly like pictures. As the ear material is fabric there is makeup transfer. I haven’t tried to spot clean yet so am not sure if they clean well. Very comfortable and no slippage. I adjust throughout the day, but I move around a lot. I am able to listen to music or watch something on my phone and have it pause as soon as a call comes in from my computer. It then starts again once I hang up. Pairs easily and I haven’t had them disconnect. Love the hidden mike feature. Been using for about a month. No complaints. Not noise cancelling, but noise muffling for sure. Calls aren’t super crisp, but I’ve had no complaints of clients not hearing me.
Kindle Customer
Reviewed in Canada on April 13, 2023
Let me go with the positives first: this headset has a reasonably good audio quality. The mic sound quality is not the best, but serves the purpose. The finishing quality is not great, it may seem a bit "plasticky", but I suppose it's what you get for the price. Also, the Logitune software is very useful for setting up your headset.HOWEVER, there is an immense downside to this headset (if you're going to use use for home office, MS Teams and Zoom etc which is exactly is purpose): THE SOUND MUTES IF YOU MUTE THE MIC! It makes no sense at all!I've researched this of the past couple days and indeed it seems to be a feature, not a bug. I don't know in the world what would make Logitech decide to go this route. If you turn the mic up (to mute yourself), the audio on a meeting (Zoom, Teams, Meet etc) will mute. As of now, Logitech has no fix for this (assuming it is a bug, which apparently it's not).Hence, I'm actually returning the product because this is, quite frankly, extremely stupid from Logitech's side.
Ruben Rojas
Reviewed in the United States on November 24, 2022
EDIT: If you're using Windows, just avoid them until they fix their issue with Bluetooth headsets. I've heard Android and Mac computers (not iPhones tho) don't have this issue, I cannot assure that. Just get any wireless headset with a wireless dongle, avoid this or any Bluetooth headset if you want to do anything else than office video calls.--They're nice. They're wireless, battery lasts all day, music sounds nice*, they're lightweight and comfortable, this coming from someone with a big head. They look professional, they're Bluetooth so no extra dongles occupying more USB real estate......But.Since Windows 11 takes it as a single device (instead of headphones + microphone), every time I'm going to use the mic for a videocall or gaming, Windows changes its profile to Hands-free headset, and there sound is AWFUL. It's like using a cheap wireless headset in your phone for calls. Forget about listening any music in the background apart from lo-fi, because it really turns into lo-fi mode.Maybe it was my fault for getting the cheaper, no dongle version (I don't know if getting the receiver solves this, though), and certainly Microsoft is more to blame than Logi on this one, but it happens and it really ruins the experience.I still like them, I just avoid listening music whenever I'm at call, and as soon as I leave them Windows change its mode automatically so I can play music again, but if you're looking for something for serious gaming or so, stick to the wireless 2.4 GHz ones. At least until Microsoft-Logi get their stuff together.
ManyJades
Reviewed in Canada on November 15, 2022
This is a great headset for work, and I particularly like the seamless integration with Teams (mic up = mute, mic down = unmute).I also have a Logitech mouse, and it looks like the pause/play on the headset takes precedence over the mouse controls, as now I can only pause/play through the headset.The earpads are comfortable, and the headset itself is very light. Great sound quality, and my voice comes out loud and clear during calls.It's not a noise-cancelling headset, but I did not buy it with this in mind.