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Your cart is empty.Dr. Dave
Reviewed in the United States on January 26, 2024
I bought this set for close relatives right after they had a baby in early September 2023. Mom and baby enjoy these furnishings thoroughly. Enjoyed. Until today. Mid-January 2024. See accompanying photos. One month out of warranty, a lower support piece failed, by cracking in half. I telephoned the U.S. distributer that sells these through Amazon, politely asking how I can obtain a new support piece. I was told that they could not help me since the warranty has expired. I offered to pay for a replacement piece plus shipping. I was told to "visit local furniture shops", maybe one of them would have a replacement piece.Consumers need to be warned that this product was designed and manufactured using slipshod processes and low-quality wood that could not even support the weight of a thin mother and her 4-month-old baby. Thank goodness that when the chair broke, nobody got hurt . . . except for me, the one who paid to purchase it.The photos reveal that that the wood support piece is actually two pieces that were glued together in the middle, which came apart after four months of normal use. Such a design clearly cannot support 250 pounds as advertised on this Amazon sales page, as it did not support half that amount. Therefore this furniture is defective and dangerous so absolutely do not buy, nor any other piece built by this manufacturer or sold by its American distributor. If you do, you will be very sorry. I paid $189.99 plus sales tax, and am out the entire amount. And remember, there's a real chance of personal injury as well. Including to your baby.
Kc
Reviewed in the United States on August 13, 2023
Very happy with this chair. It only had 6 screws to put in. There was a flaw with one arm cushion and customer service was very helpful and we came to a partial refund settlement. Happy overall.
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