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Dexter
Reviewed in the United States on July 17, 2024
This heating element worked very well for one year, but then it failed. SpaGuts would not honor their 2 year warranty. They inspected it (I had to pay the postage) and stated that it apparently was dry fired. I can assure you that our hot tub never ran out of water as we use it almost daily. And our chemicals are kept in spec as well. There was no damage to the electrical terminals either. The valves to the heater are wire tied open.Very disappointed with Spa Guts.Do not buy this element with the idea that you are really going to receive a two year warranty.
Kindle Customer
Reviewed in the United States on January 13, 2024
Junk didn't last a year. I wouldn't buy anything from spa guts. Buyers beware
PieFamily
Reviewed in the United States on September 14, 2021
The old one was 20 years old and frozen in there, used a Dremel and cut off wheel to remove.
Jeff
Reviewed in the United States on December 26, 2019
Instead of replacing the whole unit with tube, i was able to replace just the heating element. worked exactly as I needed
Tula Holic
Reviewed in the United States on September 10, 2017
Bought this Titanium Universal Heater Element for my spa for about one fifth the price of the OEM model. After 8 months, it is still going strong. It seems well made, and I expect it to last for many years. The installation was straightforward (search YouTube- there are several very good videos on how to replace just the element as opposed to the entire stainless steel tube assembly). If you are comfortable doing this type of work, I would recommend this element without reservation.
Bruce
Reviewed in the United States on February 27, 2016
easy install ,good quality, working for around a month so far
WoodlandsWayne
Reviewed in the United States on December 4, 2015
Spa electrical panel kept tripping, so went through the process to disconnect all the potential issue items (blower, etc.), and found that the heater was causing the short. This was probably because I do not nearly pay enough attention to the water quality in my spa as I do with the pool - especially during the hot summer months. Looking at the Balboa alternatives (full assembly), the cost was about 5x more expensive than just replacing the heater element. It was actually quite easy to make the replacement, see YouTube for many tutorials, and installed this replacement yesterday. This fixed the problem and seems to be working well. As advertised in Amazon, this comes with a 5-year warranty, so if anything happens within this time, I will write an update. Also, it is less expensive in Amazon than purchasing directly from SpaGuts.
Rikk
Reviewed in the United States on January 29, 2014
The item was of good quality and in UPS truck the next day...that's when the problems hit. The seller jumped on it to reship item...part came FEDEX next day....the UPS shipment ?? Last the seller and I heard , the expidited part was delivered to someone in another state...
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