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Reviewed in Canada on July 31, 2024
One box was late coming but it's here now and the seller was good to deal with. The product looks great! Putting it together today and will ad a photo. So this will be day three putting it together, I had to have a special power driver made with two extensions to assemble this. I like it but I would not recommend it if you dont have help to put it together. No way one person can do this, some of it yes, but the main part with the backing, definitely not. Im going to be honest and say you can not put this together with the alen wrench provided, you would wreck your hands. That being said I would say building your own power tool works pretty well. The other thing is when you unbox it make sure you tape the letters on the parts as they fall off then you are hooped. You think you can just do it by eye but dont try it as taking it apart to put it back together is not fun. Lol. All in all I like this item, goes really well in my garden with the hot tub. Even with the time it takes to assemble it I still give it a thumbs up.
Michelle
Reviewed in the United States on June 10, 2024
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Virginia
Reviewed in Canada on May 15, 2024
Dear goodness this product looks nice but the construction of it nothing meets up you practically have to redo the whole thing yourself nothing lines up pieces are broken hard to put together ridiculous price for the construction of this piece too bad it's very nice looking very upset with the whole putting together save your marriage and your stress try a different product!
Danna Therrien
Reviewed in the United States on April 22, 2024
My husband and I purchased this set for our outdoor patio. We absolutely loved it it was fun to lounge on. My only complaint is that the quality is not very good and there's not enough support where you're going to be sitting. It was only a month or so into the purchase that some of the braided synthetic material started snapping from being sat on.
Customer
Reviewed in Canada on July 17, 2023
This is long but I wish I’d known some of this in advance so I’m hoping this will help someone. Once it’s put together this is a nice looking set of patio furniture but getting there is the trick.I doubt that any other brand of this style is any easier to put together - and I bet if you’re a very handy type of person this is probably not terrible. From other reviews I knew the instructions were just pictures so I made sure to watch the video in the product listing a bunch of times and I’d recommend that to anyone who has never put one of these together. Be sure to pause it when you see words flash onto the screen so you can read what it says. The largest rod supporting the canopy is inserted upside down in the video and then they show you how to correct it so just watch that part so you don’t insert it upside down in the first place. I took screenshots so at least I knew we’d get that part right when we got to it.Some of the screw holes don’t line up well for the furniture. Some screw holes were slightly covered by rattan so we pushed the rattan back. A couple of screw holes weren’t drilled in well enough so we couldn’t insert the screws 100%. A couple of the rods for the canopy didn’t fit properly inside one another - very close but they wouldn’t connect so I used a heavy duty metal nail file to shave some off and that worked. That section will probably be a lot more prone to rust but at that point I didn’t care anymore.Make sure to have a flashlight if you’re doing this indoors - a headlamp or lantern helps. And you’ll need a drill with a Phillips bit for the screws for the canopy rods. A screwdriver won’t cut it. They supply the Allan wrench and all the other screws and nuts etc.Two people minimum are needed for this job but we had three and that’s probably best because two people had to push and then hold pieces together while the third dealt with the screws multiple times. Another weird issue was the underside of the ‘couch’ portion. Both portions of seating need to be connected on the underside - two screws on each side with two metal brackets spanning across both sides, holding those screws together/ pulling both sides together. We got one screw per side and one bracket and it was already installed closer to the backrest. If this happens to you, just remove what’s on there and move the bracket and two screws toward the front of the underside of the seat because that’s where they’ll help the most. Yes I know this probably isn’t worded the best but if this happens to you, you’ll know what I’m talking about.These cushions have removable covers but we got black because it’s the safest bet. We also got a cover for this to help prevent fading and protect against weather.This took us about 4 hours in total to put together. It was tense at times. We put it together inside the house and it was easy enough to move outside afterward. Individually the pieces aren’t heavy and moving this around on a wood deck is simple for one person.The seat cushions are thin as I’ve read in other reviews but I’m fine with it. They also do slide on the rattan. I’m using strong Velcro tape to help with that.Knowing all this, I’d still purchase this again. It was a decent price and once it’s completed it a nice set. It’s just a lot of work. Good luck.
Joanna V Lee
Reviewed in the United States on July 1, 2023
Really nice chair. The instructions are NOT helpful at all. But nevertheless we were able to figure it out. Really nice chair.
QuigsOutback
Reviewed in the United States on June 5, 2023
Package delivery is slow and multiple boxes come on separate days. You will need to be patient about delivery and check that all parts and boxes are not damaged and you have received all parts. I received everything yet it took a week for all package to arrive. Some of the boxes were damaged in transit, however all parts were not damaged.The instructions are just pictures with no actual written details. If you take it step-by-step these are okay. It helped to have another person holding the other side of the canopy while connecting.Overall the product is well made, comfortable and fun. My wife loves it and got some great larger pillows to make it super colorful and fun addition to the patio.
Love it!
Reviewed in the United States on June 26, 2023
The only I did not like was the lack of thickness for the cushions. Added the extra pillows.
Grammy
Reviewed in the United States on June 20, 2023
Overall, I really like the product. It is good quality and sturdy. However, it is not easy at all to put together. The directions contained no words, just pictures. The pictures were not very descriptive and it was extremely difficult to line all of the screws up properly.
Crystal Hartman
Reviewed in the United States on May 25, 2023
Very difficult to put together. None of the holes match up. My recommendation would be to only tighten the screws 25 to 50% at first so that way you have a wiggle room to try to make things bend & match up. One thing to note is that they’ll be gaps and that’s OK. Also, I really don’t like is the fact that the cushions slide right off the chairs so if you have it pulled apart and somebody goes to sit down, they’ll slide right off. Another key thing to note is the little circle things on the bottoms of the pieces are extremely loose. You’ll need to tighten them there so that it doesn’t scrape on the ground. The cushions are definitely not thick. However, the material seems great for outdoors. Again, very pretty to look at. And when it’s all together, it’s actually quite nice, but not really functional as it says it is. And the top part flies back up and you have to tie it down so it’s not really that great of a cover.
Ti-Lou
Reviewed in Canada on July 29, 2022
Le produit est très bien. Une bonne qualité. Le fabricant a pensé à plusieurs caractéristiques et comme point d'amélioration j'ajouterais un système pour retenir les coussins d'assise en place car ont tendance à glisser sur les bancs en style rotin.Que dire du vendeur Tangkula...j'ai eu à communiquer avec eux et quel service impeccable! Sincèrement, je leur donne un 12 sur 10, ils ont été d'une gentillesse et d'une efficacité hors du commun à répondre à mon besoin. Si vous devez acheter un produit d'eux, n'hésitez même pas!
Amanda
Reviewed in Canada on June 19, 2022
Super disappointed… Very poor quality. The cushions slide all over. I found the material is rough and the cushions are very thin. We also were missing a part so we couldn’t even put up the canopy… Had to contact the company the support live chat was horrendous. Instructions were also very poor. Will be returning this. Not what I expected.
MT
Reviewed in the United States on October 9, 2022
The finished product is nice.... Or at least I'd like to say so. Screw #6 is like not cut right. So I guess I'm going to have to go buy some other screws to finish the canopy. Honestly, putting this thing together totally sucks. And I usually like to assemble things. They should sell it in pre-assembled quarters and canopy. Holes don't line up well and sometimes the rattan is covering the whole. And the directions are not good at all. But in an almost finished assembly state I can say it'll be nice... Once I buy those screws.
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