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Reviewed in the United States on March 5, 2025
Works well but every 6 months the limit that adjusts how much the gate closes needs to be adjusted. Very annoying. I guess you get what you pay for
DonCustomer
Reviewed in the United States on March 19, 2025
I bought the Topins controller to replace my previous equipment which had been damaged by a delivery truck. This equipment is well made and the kit includes all the basic parts needed. I added several additional features such as key pads and a Homegate receiver. The equipment was much less expensive than the original operator and has superior engineering. The circuit board and power supply are in protective cases which can simply be mounted and then wired in. I did need some help setting it up and emailed the company. They responded within hours and gave me the specific information I needed. The support was excellent. I highly recommend this equipment and would chose it again over the other leading automatic gate openers.
texas mima
Reviewed in the United States on February 2, 2025
Straightforward installation with good versatility. My questions were quickly resolved by customer support. Solid worm gear design with good “tuneability”. Holds gate open really well. Adjustable soft close feature keeps operating noise down. Be sure to get the matching lock. Recommended.
Mark Sullivan
Reviewed in the United States on January 8, 2025
Installed Topens AT12131 Single Gate Opener on custum made 13 ft w x 8 ft tall metal gate. Install went smoothly especially after having just DIY Installed a Topens PW502 Dual Gate opener on another entrance to the property. Jessica was very responsive and helpful in solving initial problems with opener operation. Gate works well and remotes have surprisingly long range of 200 ft. Overall good product and support.
Customer
Reviewed in Canada on January 28, 2025
Simple installation and works perfectly. Also, great customer support.
Alexander V.
Reviewed in the United States on January 20, 2025
I needed a budget solar powered gate opener and I liked that this kit came with almost everything I needed to get going. Installation was simple enough, but make sure to follow the directions, especially the diagrams, closely. The opener has been working well for a few months now, with only a few minor hiccups in operation. My one caveat is it is a little slow.
OB
Reviewed in the United States on December 5, 2024
Decided on Topens for my driveway gate based on reviews of the product and my own research. I looked at other brands and ended up gravitating toward Topens, glad I did. Online videos and printed instructions allow the DIY folks to install this opener in a matter of a few hours. There are variables but for the most part, install is straightforward. I've included photos that may help you with the planning of your new gate opener.In my case I fabricated a single 13 foot swing gate that comes in at a hefty 400lbs. This falls within the Topens specifications. I was not concerned due to heavy duty, greased ball bearing hinges installed making movement easy. I imagine the concern would be around the initial force necessary to start a heavy gate moving. Either way, the swing operation of the gate is smooth and quiet. We love it. We have yet to install the exit sensor and the wireless keypad, they are still in my garage. I suspect this will also go smoothly based on my experience with Topens thus far.Adjusting settings such as auto close timing, soft close and force are extremely easy and intuitive. Adjusting the all important "travel range" is also simple. Takes 10 minutes to create perfect open/close stop points. When installing the actuator it is a MUST that you clamp the actuator to the hinge post and to the gate. Purpose here is to do a test swing of the gate to ensure that the motor housing and drive rod do not bind. If they do during the test swing, readjust and try again. I cannot tell you how critical this step is. Measure 4-5 times, drill holes once! Test the full open and close range of the gate prior to drilling. There, I said it three times. Programming the included remote controls takes about 30 seconds and they have great range.When you purchase this Topens Swing Gate Opener, pull out the wallet and add two twelve volt batteries so when the power goes out you can still open the gate. You can pickup (2) 12V batteries on Amazon for about $49. Follow the battery spec from Topens.As you see in the photos, I installed a waterproof electronics enclosure to protect everything from moisture and UV rays. It makes it look professional and is very functional. Amazon sells the boxes, mine was about $150. It has a code locking making it tamper resistant. Since the photo was taken I ran the lock cord and the actuator cord inside flexible conduit and ran it out of site, underground.In my case I also installed the Topens Gate Lock, see photo. Gives a very secure lock point on the non-hinge post. This makes the install more secure and stronger, highly advised.In the near future I will be installing the optional obstruction sensor and remote control for inside the house. I do not have the need for an exterior light indicator that flashes externally during gate operation.As with any project there are oftentimes issues, this is where Topens shines and did an amazing job with their customer support. You do not see support like this these days. I was anticipaing a hassle but received the best. The issue I encountered was where the control board was providing a continuous 24V's to the gate lock thus keeping it open/unlatched 24x7. It was an obvious issue. I engaged tech support at Topens and received a response via email a few hours later, Thanksgiving Eve. I was even working with them on Thanksgiving!! I was shocked, who does that these days? I was expecting 2-3 days to get a response. After a quick email exchange we came to the conclusion that the control board had an issue. I was shipped a new one which I received in two days. It took 10 minutes to install the new board and now everything works flawlessly, I'm giddy.I cannot personally speak to the difference between Topens and other manufactures when it comes to product but I can certainly attest to the extremely high level of customer support at Topens. To me this is critical and I want people to be aware. To engage with a human within a few hours, troubleshoot, resolve and ship quickly is awesome. I cannot say enough good things about this company.
Mitch @ 475
Reviewed in the United States on December 4, 2024
I had an Elite Miracle 1 gate operator . It was installed in 2003 and it worked well but seemed to start having issues a few years back and in Oct 2024, it quit.. So I began shopping around for another gate operator and TOpens had great reviews on the AT12131 operator. So I purchased the AT12131 because it was rated as heavy duty and appeared similar to The Mighty Mule operators that I was already familiar with. The value of this operator is outstanding for the price I paid for it thru Amazon. installation is really easy if you follow the installation instructions . I am still working on my install as I got delayed in the process due to personal reasons and was away 11 days from my initial start date. I will say if you can find a friend to help with the install it really helps.I have issues with the open and close range.. but it’s not any issue with the operator but issues that existed from the install of the Post the gate hangs from . I will get it resolved as I know what I have to do to correct my issue…I will have to have an extra set of hands as the gate is heavy in itself and I am not able to make adjustments for leveling the gate by myself .It does work well. I just have some tweaks to do to the gate post and gate hinges …then all should be complete…it operates so smooth and it’s quiet as a mouse!!!!I promise to share pics when all is wrapped up and complete.
Barb Ghent
Reviewed in Canada on December 2, 2024
Excellent product, and unbeatable price. This is our second gate opener,—previous one was a different manufacturer—.This was easy to set-up and install. It is very quiet, and the gate opens very smoothly.Definitely recommend the Topen products, and their customer support is great if you have any questions.
Sean Dees
Reviewed in Canada on November 9, 2024
I bought this gate opener about 18 months ago and I am very happy with the gate as well as the customer service. We live on a farm and it's really nice to not have to get out of the truck in the pouring rain, or in a foot of snow, to go and open that gate. Then drive forward, get out and close the gate.The gate was pretty easy to set up. I did have one question about the setup so I contacted customer service and they walked me right through it. After 18 months of using it, I noticed that the gate wasn't always closing all the way. I contacted customer service again and they sent detailed instructions about how to trouble shoot the problem. It turns out that it wasn't the opener that was the problem, it was the gate was getting rusty and I just needed to turn up the force that the opener used to close the gate. I just turned a knob on the control box up a little bit and it now works like a charm.I also just hooked up a string of car LED lights on the gate. (The type that light up the underside of your car while you drive.) Those lights run on 12V and are waterproof. There is even a spot on the gate controller to plug in a light so that it turns on while the gate is opening or closing. (Presumably for a safety light to give a visual clue that it is opening.) I used the long strip of them on my gate so that I can see in the dark that the gate is opening and closing from a distance. The remote control has a good range. I usually activate the gate when I am 200+ meters away (600+ feet) so that by the time I get to the gate it has just finished opening and I just drive through.I am very happy with the gate opener.
Customer
Reviewed in Canada on December 12, 2023
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David Jennings
Reviewed in the United States on November 4, 2023
This was a simple install and works well. I got everything working, however I have some large foot and half brick gateposts. The problem is that because of how I have to mount the arm the throw isn't what it needs to be. So I only get around 80 degrees of movement and the gate doesn't fully open.My gate is quite large, wooden, around 14ft. It does have the power to open and close it, but it's slow and right on the edge of it's capability
Jimxxxx
Reviewed in Canada on November 3, 2023
The product seems strong enough for gate operation. Brackets and components fit well and instructions for install were fairly straight forward. I installed the control modules into a waterproof electrical box, along with the 18 amp/hr batteries. My gate is 200 ft from the house, so I am using solar power only. I added my own strobe light so I could tell the gate was activated. I also installed the external RF antenna for the extra range. It has been installed for a few weeks will no issues. I din't mind paying extra for some of available add ons, but I feel that the Homelink should have been included with the package. Seems like you are being nickel and dimed for some functionality that should have been included. Otherwise I would have gave it 5 stars.
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