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Ben Hadizadeh
Reviewed in the United States on March 4, 2025
I am not going to rate the customer service, they had a open communication every step, but on the other hand the product is something else.1- There is no clear drainage on the bottom of the each post, that makes it very difficult if you having the unit on the wooden deck. You might as well change the base of the pergola every year or so, because the water from rain has nowhere to go.2- The material are very thin and don't think they are going to last more than year or two.over all I would buy something else, I was lucky to get my money back after a open dispute with my credit card company, it took me a few months.
Jake/Tawnya
Reviewed in the United States on September 7, 2024
It took us forever to find a pergola big enough for our back sliding doors. We have 0 shade in our yard so this is amazing and lets us enjoy our yard in the summers! We get lots of wind storms and this has held up great. We did have to screw it into cement columns so it would be high enough for our windows. My husband also screwed it into our house because of the wind storms but it holds great and so do the shutters for blocking out sun. Haven’t lost any yet haha. The curtains are also very nice but would be nicer if they had a weight to them so they don’t blow around everywhere or maybe a pull down shade instead.
Sal
Reviewed in the United States on July 28, 2024
I recently purchased this pergola and had a handyman put it together. The pricing seems a little high however upon opening the box I saw that the parts were good quality and seemed it was going to last a long time. I did have issues but customer service was able to help me and get everything squared away. The pergola comes with a built in gutter for when it rains the water won’t pool on the top when the top is closed. The size i purchased was 12x16. I definitely recommend!
Christopher Woodward
Reviewed in the United States on June 28, 2024
This pergola has been an amazing addition to our backyard! We absolutely love its versatility—whether it’s sunny, shady, or rainy, it handles everything beautifully. Assembling it was surprisingly straightforward. I managed most of it on my own, with my son stepping in to help with the louvers. There are quite a few louvers, but with two people, two ladders, and two screw guns, we got them up in no time. Honestly, the hardest part was unpacking everything!In terms of rain protection, this pergola outperforms our old gazebo by a mile. Even during those intense Florida monsoon rains, it keeps us dry, with just the occasional splash or drip. The curtains are a great addition when that rain is coming in sideways. It’s quickly become one of our favorite spots in the yard. Highly recommend!
R. Prescott
Reviewed in the United States on May 31, 2024
Impressive kit pergola with louvers that open and close for the weather! Underneath it's perfectly dry as it channels rain off and down the inside of the legs!! Made to last and a good value. Incredible heavy duty privacy curtains as well as screen curtains to keep our pests! Easy to assemble with 2 people and a power screwdriver. We love it!
Keith L.
Reviewed in the United States on May 11, 2024
Domni Outdoor Living has been nothing but great! I ordered this and the original shipper lost it. Great communication and they got me a new one out very quick! Then, I left a base at the hardware store and they sent me a new one!Now, came in 4 boxes. Packaging was excellent. Everything is wrapped individually and there wasn’t a single scratch on anything.Instructions were super easy to follow. Hardest attachment point was the center beam because of the louvers. Mounted to be deck with 5/16 GRK structural screws. Total time to build was 4-5 hours. Instead of using the supplied hex wrench I used a hex head on my drill. Sped things up so much. All the holes lines up. Great color. Quality is amazing for the price! Highly recommended!
SkyWalker
Reviewed in the United States on November 9, 2024
We absolutely love our new Domi Outdoor Living 10’ x 13’ Louvered Pergola! This pergola has completely transformed our backyard into a relaxing, stylish outdoor oasis. The aluminum construction is incredibly sturdy and built to last, yet it’s surprisingly lightweight and easy to handle during setup. It feels high-quality and is designed to withstand the elements, which gives us peace of mind knowing it will hold up over time.It has been one year and still look like new. I love it.The louvered roof system is a standout feature. We can adjust the slats to control how much sun or shade we want, which is fantastic depending on the time of day. On hot afternoons, we close the louvers for more shade, and in the evenings, we open them to let in some light and enjoy the stars. The roof system is smooth and easy to operate, and it feels like a luxury addition to our patio.The 10' x 13' size is perfect for our space — it provides ample room for seating, a dining table, and even a small outdoor bar setup. We love hosting guests, and this pergola has made our gatherings even more enjoyable, providing shade and protection from the elements without sacrificing style.I assembled the pergola with a help of a contractor, hence not commenting about the installation experience. The sleek, modern design fits perfectly with our outdoor decor, and it’s become the focal point of our garden.Overall, we’re beyond happy with the Domi Outdoor Living Pergola. It’s not only practical and functional, but it has also added a touch of elegance to our outdoor living area. Highly recommend it for anyone looking to enhance their patio or garden with a durable, stylish, and versatile pergola!
Clean Freak
Reviewed in the United States on October 13, 2024
The product comes well packaged and the quality of the fit and finish is good. Pretty easy to put together. Just take it easy doing it.One criticism I have is the main fasteners are hex nut and some you are fastening scores of these things, you really need a driver drill. But it’s hard to find a hex drill bit. To put the thing together with an Allen wrench only is crazy. They should Consider some other fastener convention.Overall, it’s a great product and we are enjoying both the 12x16’ one and the 12x20 one.
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