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Reviewed in the United States on March 13, 2025
Very effective and perfect fit for my sliding door
Why me?
Reviewed in the United States on January 23, 2025
Pros: Love the blinds. Install was straightforward. Sizing was good. Remote works as it should. Home Assistant support.Durability- time will tell, hopefully parts will be available if and when the time comes.Cons: I tried to use the app scheduler to open and close the blinds but upon closing, it will not automatically rotate the blades close which kinda defeats the purpose. There was no option to rotate blades close using the scheduler, at least not that I could figure out to the point I gave up on trying to make it work. This was not a big deal since I got around this issue using Alexa app instead. I scheduled it on Alexa app to close then "rotate blinds" to 0% or 100% about 20 secs later.Overall I'm happy with the product. I will buy again if the need arise and would recommend. 5 star if the native app would rotate the blinds close automatically, until then 4 stars.
SpecialK
Reviewed in the United States on January 12, 2022
Not a good pic since it was taken for something else but you get the idea. This blind set was well-packaged with 4-7' sections of uni-strut run along the inside of the long sides of the box to prevent damage. Everything arrived safely in 2 boxes. I ordered the blind to be installed with the motor in front, on the left side with a leftside stack. To mount the motor in front, use the 2nd set of holes on the brackets(4 provided, each with 2-bolt-on sections). When they are in your hand, this will make sense.Instructions are illustrations, few words but the install could not have gone easier, even for someone who doesn't do this kind of stuff well.I HATE anything "wood" related. We don't get along. Plumbing, concrete.....no prob but replacing deck boards causes me angst(lol). This blind set was up in an hour...only b/c I'm so slow and didn't want to damage anything.I mounted the brackets directly above and resting on the casing and bam, snapped the blind rail into place. Well designed wide plate system allows you to actually screw in the screws while holding the bracket! They even provided a separate extension cord getting me to the floor-mounted receptacle!Overall......I ordered this on 12/11 or 12, Afterward, Customer service reached out to confirm and question each part of my order....THANK GOD they did! They saved me from making a mistake AND they even built mine different than what is offered on their listing. They were very accommodating and friendly!it arrived 1 month from my original order date after being fabricated to my specifications, on the other side of the Earth, I'm good with that!Operation "out of the box" is nearly perfect with only the open/close buttons on the remote being backwards. One-Touch open or close. This is some James Bond stuff. When already open with the slats slanted, touching "close" will cause the slats to square up, then the stack will slide till closed then automatically close the slats. Moves quietly and smoothly and the slats don't sway when it's moving!!!Much faster than my wireless window shade b/c it's plug-in and not battery, and it's just as smooth!I really like this blind, the quality of the slats, the operation and even how they designed the install- it was well thought-out and made to be simple. The talented level of PROACTIVE Customer Service added a lot of value as well. FYI- my order was roughly 470 bucks for this blind with the options I selected, not cheap but absolutely worth it!
cris
Reviewed in the United States on November 3, 2021
I ordered two automated vertical blinds, each blind spanning 8' wide windows, and I am very happy with the result.From date of my order through Amazon to receiving the blinds at my home took a little less than three weeks. The blinds arrived with all parts needed to install. I also ordered and received a multi-blind remote control which works flawlessly allowing me to control both blinds simultaneously or singularly.The customer service was as good as I've ever had with an on-line order. Graywind company reps, through e-mail exchanges, assisted me in determining measurements for the blinds and later, installation of the blinds. The email exchanges were dynamic with the norm being "24 hour or less turn-a-round" for answers to my questions. The emails were clear and easy to understand.Once I started installing the blinds Graywind guidance was more important than ever. With their "24 hour turn-a-round or less" answers to my emails the installation of both blinds went smoothly. The timeliness of the responses to my questions was not guaranteed in their ad that I saw and never stated in an email but it was the key aspect of the company/customer relationship that fostered my confidence that Graywind was ensuring I got what I wanted and what I got worked as I expected.If there were any surprises in this entire transaction from ordering to finished installation the surprises were always very positive ones.Bottom line: I got exactly what I wanted, installed them easily, and it was a very reasonable price. By the way, I had never installed a blind before.When I need blinds again, I will certainly get them from Graywind!
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