I bought this for my wife's birthday. The shipping was pretty fast from California to Wisconsin. The package was a little beat up from the long ride but everything looked good when I pulled it all out. All assembly parts were boxed up separately with the directions. The seat and post were in another box. The tires come flat for shipping, no big deal. The bike is really nice looking. The only knock was they put the handlebars backwards on the handlebar post. That didn't matter to me since I put different handlebars on it right away anyway. I didn't have to adjust the brakes OR the gears. It is super smooth. Even with the assembly mess up I'm still giving it 5 stars for the value to quality of parts. It's definitely the best option for an entry level aluminum mountain bike. It blows huffy and mongoose and the other big box brands away. All in all it's a great bike for the price and even double the price would be reasonable for what we received. You just have to be a little handy

It is the first day I received this product, and I am writing this comment. It is assembly is easy for those who know but those who don't, it's manual is completely useless.Secondly, it looks nice and runs smoothly but looks it's gearshift has low quality. Because when changing to different gears sometimes it struggles and you have to go back and forth to change the gear.The worse thing which I really don't like, it Came without kickstand. Very disappointed.

I bought this during Prime Day and was very happy with my purchase. I haven't biked in many years but now that my kids are getting into it, I figured that it was about time to reestablish my love of biking. It took a few trips to get used to it again but soon I was riding like I did back when I was young! As for the bike itself, this does come with some assembly required. It's not much, attaching the handlebars, attaching the front wheel, adjusting the brakes etc. The box includes some handy tools to assist in the assembly. It's not very heavy either so you should be able to maneuver it around while assembling. The brakes are very easy to adjust and I figured it out pretty quickly. The assembly book does use some technical terms and the pictures are sometimes difficult to follow but overall it wasn't too bad. I like that the bike comes with shocks which make for a much more comfortable ride. The only issue that I have so far is the lack of a kickstand which I didn't think I'd miss but I really do. I don't know why the company skimped on that aspect but you can always pick one up for less than 20 dollars. The bike feels well made and sturdy, gears are easy to shift and the handlebar is easy to adjust. I certainly received a great deal during prime day but even at full price, this bike is worth it.

Seat is a pain in the butt. If you're buying this bicycle as a replacement for another one you finally had to scrap, I hope you kept the old seat and if you didn't... well... if possible, go retrieve it ASAP and use it on this bike cause you're gonna regret it if you don't. The seats on these bicycles are so low quality and made with absolutely no comfort in mind. It makes an awesome implement of torture if you plan to break and split open someone's entire pelvic bones structure. I finally got to ride the bike after assembling it and I could not do it for more than 10 minutes. Extremely deceiving.

I have been riding MTB's for about 20 years. My wife recently showed interest in starting to ride, so I decided to by a quality, entry level bike for her to get started on. I am familiar with the Royce Union name. The company has been around since the early 1900's, but like everyone else, they have moved most of their manufacturing overseas. Not a bad thing...just sad that there are very few fully American made bikes anymore...unless you want to pay thousands to get one. And even with that, most of the components are still made in China. But I digress. This Royce Union MTB is a quality bike for the price. Many want to try to compare it to cheap, big box store bikes. It is unfair because this bike is MUCH nicer than almost all of those. Here are some pros and cons. Please keep in mind that these are simply my opinions. Hopefully you find them helpful. The pros. 1. The bike comes with everything you need to assemble it in the box (more about that later). If you can assemble an office chair, you can assemble this bike. It is very straight forward. 2. The frame is 6061 aluminum...not steel. This reduces weight, while remaining a very strong foundation for the rider. It also gives you a nice platform to upgrade on if you choose to. The powder blue and clear coat finish is really nice. The welds are clean, and the decals and logo really pop, and are applied nice and straight. 3. The drivetrain is a 21 speed Shimano Tourney with the EZ fire trigger shifter/Brake lever combos. This is a nice upgrade from twists shifters found on cheaper bikes, as they offer more precise shifting. They also have windows on the shifters that show you what chain ring you are on on the crank, and what gear you are in. Right hand shifts gears, left hand changes the chain position on the crank. 4. The caliper brakes are easy to setup and adjust. 5. It comes with a nice set of knobby trail tires. 6. The rims are painted aluminum with unpainted sides for better braking. 7. The saddle is well padded and comfortable. 8. The front suspension fork is more than sufficient for light trail riding, or tackling the urban sidewalks, streets and paved trails. Now for the cons. 1. Although the box the bike was shipped in was in good condition, and the bike inside arrived pretty much unscathed, several pieces of hardware had fallen out of the parts box and were just rattling around inside the larger box. This included the plug for the handlebars, the friction mounts for the saddle, the bolt for the saddle, and one of the nuts for the saddle bolt. The problem here is 2 fold. First of all, either of those parts missing would have made the bike unrideable unless you made a trip to the bike shop or hardware store to get a replacement. Not cool. Second, these parts rattling around could have damaged that paint and finish on the bike. Other reviews have also complained about the packaging. Royce Union REALLY needs to address this with the manufacturer. 2. The front rim was noticeably warped. This probably happened during shipping. The warped spot causes the brakes to rub against the rim in that one spot, and you cannot adjust it out. 3. The bike needs a complete tune up to fix some minor shifting bugs. It shifts up from gears 1-7 fine, but it skips gears on the way back down. My local bike shop should be able to fix that easily enough, along with hopefully being able to true the bent rim. These are minor things, but it just sucks that I am going to have to pay around $65.00 to fix these issues on top of what I just paid for a brand new bike. But I usually take my bike to the shop annually for a tune up anyway. I just chalk that up to the cost of the hobby, and owning, riding and maintaining quality bikes. Wrapping this up...Given all of the pros and cons, do I think that bike is worth the price and would I buy it again? Absolutely. This is a vey nice bike for the money. Quality of build, component grupo, the saddle, tires, and ease of assembly make this bike a great value. As for buying it again...I just ordered one for my daughter, because she liked the one I bought for my wife so much. So there ya go! Hope this helps, especially if you were on the fence about this bike. My recommendation...don't be. Buy with confidence that it is a really nice bike for the money.

I received the bike earlier than the date on the system. It was easy to assemble, and all the parts/tools worked very well. Definitely, a good option for starting a ride. The size guide on the product description also is a good thing to check and follow it.