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Reviewed in the United States on March 6, 2025
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Jenna
Reviewed in the United States on March 15, 2025
It’s great to have installed it really gives us peace of mind when there’s storm in case of power outages. It’s ability to tell you when the battery needs replaced is amazing. Wish I had gotten it along time ago!
David
Reviewed in the United States on August 16, 2024
I wanted a backup pump when there was a power outage. I have high ground level in my area. It doesn’t pump the quantity of water that my 1 hp sump pump does, but will keep the water level down for the duration of a power outage. I don’t know how long the pump will last, but I did test the system and it works. I ended up getting a WiFi controller and a high water level float. I get email and texts when the power goes off, battery operated pump run, and if the water in the sump raises to a high level.
Chase
Reviewed in Canada on November 21, 2024
Dual Float Switches were broken upon delivery
J. Leigh
Reviewed in the United States on April 7, 2024
I intalled this myself with an existing mains powered sump pump. It wasn't that difficult once the piping was cut to the right lengths needed. The electronic CPU for the battery backup has lights that go off explaining what the issue is which makes it easy for me and my wife to determine the issue (this morning it was beeping because the circuit breaker had tripped and the diagnostic light that was on was "power"). The system works. I'm back online today to search for and order the Bluetooth addon that will send messages to my phone when there are issues (as long as my wifi is up).
BobKat
Reviewed in the United States on April 26, 2024
Just received it yesterday and installed it today. Tested it and seems to work as expected. Will need much more time to give a proper evaluation.
Terry
Reviewed in the United States on September 12, 2023
I just installed things went pretty easy. I bought the check valve at Home Depot made by basement watchdog already assembled. The adapter that comes in box is 1 1/4 threads to 1 1/2 pipe the one from Home Depot is 1 1/2” threads so I had to cut that off and use adapter in box. In my opinion that should have came with the unit in the box. I tested and things are working well. I used a maintenance free battery instead of the lead acid battery. Which I recommend I maintain my golf cart with the acid battery, it’s a pain.
Dan
Reviewed in the United States on October 21, 2017
I just purchased this model to replace the same model that I owned for about 8 years (the control unit finally failed and would not charge the battery). The pump and electronics were very reliable for those 8 years. This new unit seems to be about exactly the same as the old unit. I guess if it ain't broke don't fix it. It does have WIFI alert capability, but it's sold separately, and seems its only one way alerts. You cannot control the unit remotely.The issue with the overall system is that you need to keep up with the battery (sold separately). It needs maintenance (add distilled water) every 6 months, and to be safe, I recommend replacing the battery between years 3-4. I had an experience with a battery 5+ years old and in a rain storm where the pump needed to run very frequently over basically the course of 24 hours during a major power outage and it failed over night, so keep up on the battery for max safety. But, the pump is excellent and very reliable. The fact that its plastic is not a negative as so many people think. I pulled my 8 year old pump out and it was still in very good looking condition, compared to my main pump (an excellent brand pump), which is cast iron and submerged and been installed for less than 6 months and already corroding. Plastic lasts forever. It's not a bad thing.I'm very happy to replace my old system with this new one and given the pipework was already in place, I did it myself and it was super easy to swap out the pump and control unit by simply disconnecting the pipes under the check values. No water, no mess, nothing. Looking forward to another 8 years from this new unit.
Customer
Reviewed in Canada on April 13, 2017
Shipped complete and met expectations
Paul Au
Reviewed in Canada on April 27, 2015
good
Donald McDonald
Reviewed in the United States on October 15, 2011
After Hurricane Izabell on the East Coast seven years ago I purchased the Basement Watchdog battery backup sump pump for my own residence because I was basically scared to death of watching my finished basement float away just because the electricity was out. I purchased the "Big Dog" which is one step up and about $150 more than this model. I've had it for about 7 years and it has worked perfectly. This year we had Hurrican Irene on the East Coast and our power went out (AGAIN) for five days. I was good with my Basement Watchdog (and my portable generater that I also bought) but my Mother's basement flooded for the first time in 30 years. Her power never went out 7 years ago during the last Hurricane so she never thought it would ever go out. Well it went out this time and what a mess. I purchased this middle of the three models for her and installed it myself (just as I installed mine 7 years ago) and it was the same thing. Super high quality parts, easy installation and peace of mind for years to come. I can rest easy knowing that my mother's basement will never flood again and also knowing that she can rest easy.
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