Jeff
Reviewed in the United States on January 27, 2025
Love this t-stat. Replaced an old model that I couldn't work remotely. Downloaded the app and it guided me step-by-step through the process. Very easy to install and now I can use Alexa or my phone to quickly setup changes, turn things on or off etc. Love the big, clear display too. Touch screen is nice too, no buttons to mess with. Be sure to take pictures of your old connections before removing any wires! Turn the HVAC power off as Emmerson tells you to do. I didn't, and I ended up blowing the fuse on the HVAC control board when two wires touched.
Customer
Reviewed in the United States on January 14, 2025
This is the first time I am doing a review on Amazon no one is asking me to do itIt is also the first time I have installed a thermostat on my own. The good thing about this thermostat the App shows step by step how to install it and that is what I have followed. I installed it successfully in no time. first you need to download the app before stating installation.the other things I like in this thermostat is the futures it has Like the custom schedule and the Heat Cycle rate that you can change to your need : Slow, medium and Fast.this thermostat also can shows every hour how many minutes the boiler has run. You can adjust the cycle if you want.This thermostat seems to be more efficient than the Nest Thermostat I had before.I have installed this thermostat for a week now, It works fine. I am very happy with it so farI have used external 24 volts C wire adapter. It works fine. my original thermostat (Nest 3rd generation) did not have C wire and I installed the external C wire with the Nest it did not work well with it.The sensi Touch W-Fi smart Thermostat is good and worth the money
Graham V
Reviewed in Canada on March 9, 2024
I like the ability to use my phone to access remotely. Very simple to install. The app install tutorial provided step by step instructions which were very easy to understand. Nice screen making the current temp easy to read.
randy s
Reviewed in Canada on December 18, 2024
Easy installation and navigation. Nice simple unit. Great screen.
BWD
Reviewed in Canada on October 18, 2023
I needed a thermostat that would work with a two-stage furnace and A/C system. What I like about this one is the nice clear uncluttered display with good size fonts. I also like that it offers an offset option in case the temperature is not being read correctly. Mine agreed with another thermometer out of the box so I didn't need to apply an offset. The app is fairly easy to use, and setting up the schedule was quick and easy. I don't use Alexa so can't comment on that integration.A few initial annoyances, though:1. The installation demands that you install an app and register the product, including providing your phone number. There is no conceivable reason why the company genuinely needs my phone number and I resent the fact that it's a mandatory field in the setup.2. The first step in the installation process is to say which product you have, choosing from a provided list. None of the options in the list exactly matched the name or appearance of this product and the list does not include product numbers, so it took a little guesswork.3. The initial setup seemed to be more complex than necessary, requiring the user to connect to the thermostat wi-fi system, then to the home system, then to the thermostat system again.4. The terms and conditions are long. The main thing I got out of skimming them was a strong emphasis on the fact that there is no warranty on the software. It makes me wonder what has gone wrong with their software on other installations that makes this such an important point for the company. It seems to me that if you're selling a product that includes both hardware and software, you should take responsibility (and provide a warranty) for both.
Majed al rashed
Reviewed in the United Arab Emirates on March 21, 2022
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Albert L. Rees
Reviewed in the United States on October 21, 2022
There are many things I like about this device... and I now have 5 in my home.First and foremost, installation. How many times have you taken on a DIY project and found the installation instructions to be wrong or incomprehensible? Emerson has you download the thermostat's app which walks you step-by-step through the installation including ways to deal with various wiring scenarios. And if you are adding a second unit, the app allows you to do so and puts you right back into the installation wizard.The unit itself is easy to install. Most of us are replacing old thermostats and the biggest challenges are getting the wiring correct - and Emerson provides cable labels with each unit - and covering up any holes or painting gaps left by the previous unit. Once you pull off the old unit, it literally takes less than a minute to connect the Emerson unit's back plate and wiring. The back plate also has a small level and light to help!Usability is also very straight forward. Many IoT enabled devices come with far more features and functions than you will ever use. These units easily connect to your home WiFi and allow you to control them from any mobile device using the free app. The app home screen shows the status of all your units and you can update any of them by pressing on it. You can set the temperature using the app, and choose between Cool, Heat and Auto and set temp schedules throughout for every day of the week (or for blocks of days at a time). You can also create alternate schedules for things like vacations or other occasions where you are home or away more than usual.Lastly, you can also easily adjust the temperature (and perform other operations) on the touch-sensitive screen.The units also have low-level backlighting that appears white when idle, soft red when hearing and soft blue when cooling.Great job Emerson!
R. B.
Reviewed in the United States on August 20, 2020
-------------------------------Update October 2020:--------------------------------Working flawlessly since install. I never notice any issues with it's ability to keep the temperature where I want it.---------------------------------Original Review: Aug 2020:--------------------------------This is a replacement for a Bryant/Carrier T6-NHP 2 wire thermostat used on a carrier Air Handler and a Bryant condenser unit. My problem was that the air conditioner would never stop once it started. I decided that this job is a "Do It Yourself" job due to the pandemic and since I am a retired Electrical Engineer, debugged it on my own.Not knowing much about HVAC, to get started, I had to dig into how it all works. After quite a bit of learning and diagnosing, I finally determined that the old thermostat was malfunctioning. Probably a sticky relay.The first thermostat I tried was the Honeywell RTH7600D which has a dated appearance, and had limited options for different kinds of systems. It would not work with my 2 stage heat pump. Oddly, there was no option to invert the O signal in heat pump mode. Returned.The Sensi cost more but looked more promising. It arrived with virtually no instructions. The idea is you look at web videos and go through the setup screens.Prior to installing, I like to bug out the signals to make sure they work as expected.Two problems here:1) The Sensi needs 24 VAC to work. No sign of a battery. So I ordered a 24VAC power supply.2) The wires are connected to a well designed terminal block on the back plate. No screwdriver needed here, just push to connect, just like a stereo speaker. This block is labeled however, for bench testing, when you snap the thermostat to the back plate to get power, you can access the wires only via probe points. The problem is they are not labeled. I added my own labels here and was able to bug out the unit. Note, there are two methods to bug out the thermostat.1) look for 24VAC on the various pins, while connected to the C wire with the other probe.2) Look for continuity between the Red wire RC or RH and the various output. I found out that the first method is problematic as the unit presents 24VAC to the output when it is active or not. They apparently did not install a pull down resistor on these outputs, and they float high. I consider this a design defect simply due to the confusion it could cause. I suspect it results in a number of returned units, however it is not a functional issue.When I re separated the thermostat from the back plate after debugging, I was surprised to see the LEDs still powered on in the thermostat. Apparently, there is a super-cap or maybe a non-customer battery in there somewhere to keep the unit up through small power glitches.I wired up the unit. and continued the install. Connecting to WIFI was seamless. All it asked for was to identify which network (SSID) to connect to, and the password. Nothing else.The phone app works well also. No connectivity glitches so far.The Sensi does not support the Dehumidify signal on my air handler, but it takes care of dehumidify in a similar way itself. You have good control over that also.The user can also switch on predictive programming, which causes the Sensi to arrive at your desired temperature at the specified time.You can set multiple daily schedules in the app. All pretty straight forward. It appears that you can set as many as 8 set points per day as desired. Unfortunately, the user interface is a bit rough around the edges. Once I created a specific schedule, I could not find a way to delete it. So, just be sure to modify the provided schedule for your first schedule. You can also set the unit to go fan only periodically to avoid stale air in the duct work. The unit knows outside temperature but that is through the web. It does not support the outside temperature sensors provided by my system. I would like to see the unit display the weather on the thermostat, but alas no, but is is on the phone app. It is not clear how much functionality is lost if internet connectivity is lost, but I would recommend a different thermostat if you do not have wireless internet. A nice feature is the web display can show you how many hours the system runs in each mode per day. It does not break down high cool/low cool in 2 stage heat pumps however. I would like to see that feature.There is a modest amount of control over the algorithm, but information provided about exactly what and how the unit does what is does is not to be found. Fortunately, it seems to do its job of regulating temperature in an efficient way pretty well. It is an attractive unit, but be aware that the screen starts to fade out at a 45 degree angle. I will update after I get some more experience, however so far so good.Note: Unit needs to have an internet connection for all but basic functionality.Problem: If unit goes dead, It may not be the unit. Check to make sure you still have 24VAC available. Many HVAC units shut off the 24VAC when the drain overflow switch gets triggered, such as during a drain clog.By the way, Amazon recommended to get a "Emerson F61-2663 Wall Plate for Sensi Wi-Fi Programmable Thermostat", along with this purchase. This is not needed, it is a mistake. Don't order it.
Ron David Love
Reviewed in Canada on January 29, 2020
Easy to install, even when I had to move a wire inside the furnace, the instructions within the app explained it perfectly.Thermostat looks good, and works perfectly, also very versatile, even if you want to program a very complicated schedule, it’s easy to do.I would like to be able to program a low temperature set point . The thermostat will send me an email telling me the furnace has broken down, and my house is getting cold, but I don’t know how cold it has to get before it sends me an email. A change the filter reminder would be nice too.Great thermostat, highly recommended.