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Reviewed in the United States on March 15, 2025
Just hooked this up today. Haven't had time to go through all the features but my wife loves it. It was very simple to hook up. It didn't fit exactly like original but close enough to not notice unless you know what you are looking for. Overall a great look and works great with your phone. For the price the quality is fantastic.
Jason
Reviewed in the United States on March 10, 2025
THE 24/7 SERVICE IS ABSOLUTELY NOT TRUE. AFTER CALLING NUMEROUS TIMES I GOT A TEXT MESSAGE THE NEXT MORNING. TEXTED THEM A LIST OF ISSUES AND THEY WERE SUPPOSED TO EMAIL ME A SOFTWARE UPDATE THAT I HAVE YET TO SEE. I TRIED TO ASK WHEN TO EXPECT IT AND GOT NO RESPONSE....AND NOW HERE ARE ALL THE ISSUES. BEZEL IS NOT THE CORRECT ONE SO STEREO CANNOT BE INSTALLED WITHOUT CUTTING INTO DASH OR CUTTING AWAY AT THE BEZEL. THE SOUND IS ABSOLUTELY HORRID, FRONT SPEAKERS HAVE HARDLY ANY SOUND AND EQ SETTINGS DONT HAVE MUCH EFFECT AT ALL. CAN NOT HEAR THE STEREO OVER THE WINDOW WIND. TOP LEFT OF SCREEN FLASHES INTERMITENTLY. SOUND FADES OUT FOR NO REASON. STEER ANGLE LINES ON REVERSE CAM ARE STUCK TO THE LEFT AND NOT RESPONSIVE. HVAC BLOWS INTERMITENTLY AND WHEN IT DOES A/C DOESNT WORK. HEATED SEATS ONLY WORK ON DRIVERS SIDE AND WONT FULLY HEAT UP. PRESETS ERASE AFTER EACH IGNITION CYCLE. ANDROID AUTO KEEPS DISCONNECTING AND RECONNECTING FOR NO REASON. DASH NO LONGER COMMUNICATES WITH RADIO SO IT DOES NOT DISPLAY ANYTHING TO DO WITH NAVIGATION, RADIO, OR PHONE. IT IS POSSIBLE THAT A LOT OF THESE ISSUES WILL CLEAR UP WITH THE PROPER UPDATE BUT I STILL HAVE THE BEZEL ISSUE AND I CANT GET IN TOUCH WITH ANYONE TO CLEAR THAT UP SO I MAY AS WELL RETURN IT AND TRY ANOTHER BRAND OR THE SYNC 2 TO SYNC 3 OEM UPGRADE.
Yalotzi Ramos
Reviewed in Mexico on January 20, 2025
Todo estaba muy bien estaba fascinada con el producto, peeeeero le hizo falta un cable para poderlo instalar bien justo ese qué estoy subiendo a la imagen trate de ponerme en contacto con el vendedor pero no tuve éxito y no me quedo más que regresarlo
Brenton Vercoe
Reviewed in the United States on December 7, 2024
Starting, the only issue I had was the controlling of the heating/ac in my car. I have a 2017 Ford Police Interceptor Utility, (Interceptor Explorer). I contacted customer support and they quickly sent me an update file and instructions for the CAN bus device. After updating, it worked perfectly!Overall, it is a huge upgrade to the solely AM/FM radio I previously had. The audio equalizing is much better, the bluetooth and carplay work amazingly, it works with the OEM backup camera and the applications you can use/download are helpful and easy. The big screen also makes the interior look far more modern, adding to the look of the car. Furthermore, instead of having and red and blue dial for my climate control, I can now set the climate control to blow certain temperatures of air.Only con I have noticed is that the steering wheel button programming is not currently working for me, although it could be because of the Police Interceptor model, or another update I need to do to the device, or that I am simply doing it wrong. I have not looked to far into it as of right now, but it is not a huge deal for me anyway.Concluding, compared to adding Ford sync technology to my car, it is definitely worth the purchase at about 25% of what OEM would cost, in parts alone. Installation is super easy, just remember to set your year, make, model and AC type in the CAN bus settings!
Rik Miller
Reviewed in the United States on December 17, 2024
My OEM Stereo's touchscreen stopped working and I wasn't able to access key features in my vehicle. After careful consideration, I decided to go with an aftermarket stereo and did extensive research with the different available options. After ordering I was a little skeptical that this stereo would work with all of the features (Backup Camera, Heating & Cooling, Steering wheel buttons, etc...). I knew going into this that the Sync buttons wouldn't work any longer however with Google Voice commands that was something that I could live without to gain all the other great features.The installation of the device wasn't difficult, sure the instructions were not too clear and the video link didn't seem to hit all the wires, but after some careful critical thinking it was discovered that everything plugs into something and all the plugs were different sizes so after a small amount of research I was able to get this bad boy up and running.Since it was installed I have been more than happy with my selection as all OEM features are still there and in some cases I was pleasantly surprised that some features are better than advertised. The fidelity of the Stereo has drastically increased and the ability to do wireless Android Auto (Instructions said it had to be wired) made me believe that this was a great decision.To be fair there are about 200 different settings that I've had to go through and research to understand what they mean and what happens with them but through some trial and error I've got everything working with the only exception that the Backup Camera turns on and then off after about 3 seconds instead of staying on until the car is out of Reverse that I'm still trying to fix but other than that the stereo exceeded my expectations and looks great.The only missing feature that I've found is that I don't seem to have an AM radio any longer but....since I don't typically listen to AM radio then it isn't that big of a deal...just didn't realize it.If you are in the market for an Explorer stereo upgrade and don't want to pay the $1600 that Ford wants for a replacement then look no further...This is the Stereo for you.
Daniel Atkinson
Reviewed in Canada on November 6, 2024
Bought it to replace the poorly installed aftermarket radio in my Explorer Interceptor.Everything was plug and play, a small hiccup, the temperature wouldn’t respond; but after a few back and forth emails, a replacement part was sent and all was sorted.Radio, hvac, steering controls and backup camera all work great, just as OEM.
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