Your cart is empty.
Your cart is empty.Jer
Reviewed in Canada on March 31, 2025
Gate opener works perfectly, the price and quality all come in at the right point. I did have a worn worm gear (due to poor setup on my end), and their customer service was unreal to deal with. It's rare to find a company that services the products like they do.
Jerry D.
Reviewed in the United States on December 21, 2024
This product was very easy to install and works very smoothly for my yard gate. The customer service team was also extremely helpful for resolving my installation questions..
Doug
Reviewed in Canada on November 19, 2023
Fairly easy installation and very helpful staff at Topens. They got back to me promptly when I asked a question.
Luc Nguyen
Reviewed in Canada on September 16, 2022
I really like this product. Easy to mount and works very well. According to the instructions, I installed it within 3 hours
ModItBetter
Reviewed in Canada on April 12, 2021
The media could not be loaded.
WC
Reviewed in the United States on May 23, 2020
The media could not be loaded.
Derek G
Reviewed in Canada on October 19, 2020
This is a great opener. Very powerful and very well built, you know as soon as you pick it up. I used it as the mechanism to remotely open the roof of my small observatory. Opens the 400 lb roof as it it wasn't there. During the difficult VERY non standard installation in the roof I managed to break one of the sensor magnets and later the main control board...believe me, that took some doing. I called Topens and thanks to Irene who answered my email as advertised in well less than 24 hours, the magnet was shipped from China and I received it in 6 days...I couldn't believe I got it that fast. The control board was replaced overnight!!! The opener is now installed and the roof opens and closes like a charm. I should also mention that the product arrived with an excellent very detailed "printed" installation manual (great for old guys like me). It will be well worth your time to make sure you read it completely "BEFORE" installing. In selling, there is an old adage that "customers will walk a million miles with their problem as long as they think the manufacturer cares"; FWIW, in my opinion, Topens "gets it" in a time when so many companies don't. Well done Irene and Topens. And, finally, I live in Calgary and I am not being paid for this, it is just how my experience in dealing with Topens was : )Derek G
Q
Reviewed in the United States on November 23, 2019
I bought this to replace an old Mighty Mule / GTO PRO gate opener that failed after many years. Replacement parts for that thing are more expensive than buying this brand new gate opener. I did have to make a concrete base to bolt this gate opener to, which was a different way to install it compared to how my last gate opener was, so with the curing time of the concrete etc, it took a few days in total to install this unit. Overall I am very pleasantly surprised with this gate opener.Pros:-Instructions well written, their tech support was very helpful and responsive via email. I always got a response from them by the next morning with any questions I had.-.4 HP motor is extremely powerful and quiet. It produces far more power than you would need in my opinion.-Gate opener is far more quiet than my last one.-Has an adjustable force sensor so it will reverse direction if the gate hits something, that is an important safety feature. (I noticed some other brands that look similar don't even have this safety feature)-The chain, anchor bolts, and other hardware that are included are very heavy duty.-The overall quality of this gate opener seems to be very good. The motor seems to be far more than adequate and extremely sturdy, so I think it will last many years.-Great price compared to the last gate opener I had.Cons:-Speed of gate movement is noticeably slower than the last gate opener I had. But still ok.-Doesn't support vehicle sensor kit like my old gate opener did, which opens the gate from inside your property when a car approaches the gate. Due to the fact that the motherboard only has terminals for open/close/stop like a garage door opener would have, and not additional terminals for open only, which a vehicle sensor would use.-The magnets that you mount to the sliding gate are in a plastic casing that bolts to the metal bracket on the gate. I don't trust that plastic casing to last too many summers without cracking from the heat and then eventually falling off. I am thinking of attaching those magnets directly to a metal mounting bracket with epoxy, and bolt that to the gate so that this will never be a problem. This is a very minor detail which is very easy to remedy, but nevertheless worth mentioning in this review.-No battery backup in case of power failure (although a pro with that is that you never have to replace that battery on a regular basis)-I never could figure out how to make the "pedestrian" mode work correctly. This is where you press the 2nd button on your remote and the gate opens for 4 seconds only so somebody can walk though.I also added the following custom items to complete the job:-As the unit has no on/off switch, I added one in a single gang weatherproof housing mounted directly to the base of the gate opener unit, this is useful to lock the gate in the open or closed position, also useful to cut power to the gate opener if you want to service to the unit.-GarageMate smart phone controller - so you can open/close the gate using your smartphone. (I highly recommend this)-An extra length of chain (ALEKO LM188-10) and a chain cutting tool, as I needed a longer chain than the 20' one that came with this kit.-TOPENS Remote Control Pack (M12) to add 2 more remotes (to have enough for 3 cars and one spare for guests)
Recommended Products