Your cart is empty.
Your cart is empty.Customer
Reviewed in the United States on March 19, 2025
Have been using Topens products for six years and they have been very reliable with amazing customer support. Thank you to Topens for providing a great product and service after the sale!
Landry, A.
Reviewed in Canada on February 25, 2025
Excellent produit avec un service exceptionnel, en cas de problème ou de questions.Le produit fonctionne parfaitement, répond aux besoins, facile d’installation et très abordable.Merci Topens
drz
Reviewed in the United States on September 30, 2024
Well designed and would recommend to others.
iro
Reviewed in Canada on September 12, 2024
The circuit board supplied is substantially different from the original board and cannot be mounted in the original control board housing and it fails to function to operate the gate.It will be returned to Amazon asap.
Paul Reano
Reviewed in the United States on August 26, 2024
Works as expected. Fast shipping. Easy to install, about 45 minute job.
S
Reviewed in the United States on August 18, 2024
We have a TOPENS PW802 Dual Swing Gate Opener on our fence enclosed 5 acres. We operate the dual gate and drive our two vehicles multiple times daily and our camper trailer occasionally through the gate easily. It works beautifully. Durable and powerful as we open two heavy wood gates. It has an adjustable time delay that we set ourselves to accommodate our driving habits from our long driveway entrance. It was easy to install with clear instructions and tremendous customer support from SHELLEY via email. We would highly recommend this product and are very pleased. We utilize the M12 remotes to operate the gate. We have four of them for us and our family members which allows access and desired security. The range is tremendous as we have a long driveway and can open the gates from a distance. We recently experienced a lightning strike in the vicinity of our gate that damaged our control box circuit board. SHELLEY at customer service was able to have us run a couple of tests to confirm the damaged board and helped us to install a replacement. we're fully operational again and very happy. John Johnson
Doug R
Reviewed in Canada on August 15, 2024
After several years our gate started opening and closing by itself. We tried a few things on our own, but ultimately contacted Topens for support. The support team was quick to respond and provided multiple items to check, the tests were laid out well and for the most part people with basic hand skills could perform these tests without calling in an electrician. As we went through these tests it was found that the circuit board was faulty. The original purchase date was well before the 12 month warranty we had to purchase the board but Topens was able to provide the exact part we needed and for $100 we are up and running again, thanks everyone. I would give more than 5 starts for the technical support team, they respond with service you would expect from the good ol' days.
Feng
Reviewed in Canada on May 7, 2023
It takes only 5 minutes to complete the installation.
Customer
Reviewed in the United States on December 6, 2023
I had an electrical issue as well as the board needing replaced. The Customer Service Team walked me through to find the issue. I then made the repairs, installed the new board and it was back to normal operations. Thank you!!!
Bill Cooper
Reviewed in the United States on October 30, 2023
Installed the gate myself without any problem and enjoyed the convienence for a couple years before it suddenly stopped working. I emailed customer service and got a response the very next day. Laura was very helpful and led me thru troubleshooting. The problem ended up being the control board. I was able to order the replacement part on Amazon and it arrived in under a week to my front door here in the Philippines. No shipping charge or duties. Thanks for all the help Laura!
MARY ANN BRINKMAN
Reviewed in the United States on October 10, 2023
It worked good, Although the product only lasted about 13 months, it was easy to replace. Tech support was prompt and helpful.I suggest purchasing a warranty.
A.H.
Reviewed in the United States on July 30, 2021
Topens claims 90 days returns and refund. Not true. Amazon gives 30 days! The arm opens but at full extension auto closes to 45* at ALL settings. I got a new circuit board, same issue. New arm, same issue! Now the board won’t open gates at all! No refund recourse available! DO NOT BUY THIS. They claim great products, but it’s an EXPENSIVE nightmare of electrician man hour costs to try to have saved some money with this “less expensive” gate opener set! Buyer beware!
Recommended Products
