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Your cart is empty.R L. P.
Reviewed in the United States on March 5, 2025
This product is not fully compatible with Ring UNLESS you go to the Zooz website and do your own research to get it to work. For full Ring functionality you are supposed to use pin number on box but there is no number LABELLED PIN on outside of box. Also included water sensor cable is too short. No extension cable is available. No phone support or address available., just email with no links provided and short unhelpful non answers! You can get this to work, but you will spend a lot of time researching it yourself on their website with no real help available. Would not buy from Zooz again.
Steve B.
Reviewed in Canada on January 21, 2025
Couldn't get the unit to connect to the Z wave hub. I thought at least if the water sensor works that would be good enough but it doesn't work either. Sending it back.
Customer
Reviewed in the United States on August 5, 2024
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Ted
Reviewed in the United States on August 31, 2024
I was skeptical at first but wanted auto shut-off in case of water event. First, install was easy to set up (install guide was a little unclear) and plumber did NOT have to cut pipes for installation (big advantage). Affixing to pipe and water valve was super easy. Integrating to Ring and Ring water sensors was simple and no extra hubs or network required. Even though my main water valve is far away from my wifi, connection is strong and have not had connection issues. Hardware itself is sturdy and firmly affixed to pipe and shut off valve. I have used it to turn on/off water for plumbers but have not tested the auto shut-off yet. When I leave my home for overnight / extended time away, I shut off water using device to prevent any catastrophic damage.
Vahid M
Reviewed in the United States on July 21, 2024
I purchased this item because we were going to be away for approximately two months. We didn’t want to turn off the main water shut-off valve since we have a programmable water sprinkler for our backyard plants. However, leaving the house without shutting off the main valve is risky due to the potential for water pipe bursts and damage.After extensive research, I found this product. It works seamlessly with a z-wave hub, which allows remote management. I opted for the SmartThings hub and set up the entire system. The product has been working flawlessly, and I can schedule turn on/off using the SmartThings app. Definitely deserving of a 5+ star rating!Feedback:(1) Integration with Google Home: It would be fantastic if the product could directly connect to Google Home. Currently, I had to purchase a SmartThings hub (around $200) for compatibility.(2) Instruction Improvement: The instructions on how to connect the product to the hub could be clearer. Short tutorial videos would greatly enhance the setup process.
spree0610
Reviewed in the United States on June 17, 2024
It took some trial and error but I eventually got it to fit the pipe. The setup was easy and so was hooking it into the Ring system. Can work with Ring leak/freeze sensors and can be manually controlled through the ring app.
Nicholas Parker
Reviewed in the United States on February 23, 2024
Before buying this product, I had a few concerns. First, I wondered if it would work with my existing valve and pipes. Second, I had a hard time turning the valve by hand, so I wondered if this product could turn it.AMAZING CUSTOMER SERVICE !!!The customer service was amazing, and the valve operator works! I was able to quickly exchange emails, photos, and measurements with them. I did have a small leak after installation, but it stopped. That wasn't the company's fault; my pipes are just old. I had not shut off the water in years. I have had some questions since, and they have been extremely helpful. There's nothing wrong with the device; I just like to geek out.It says to make sure you calibrate it. I did and it was very interesting. The calibration appears to be to determine how much force is needed to turn the valve. It starts using low power - my valve didn't turn at all and I thought it was a lost cause. But - it then increased the power in steps. It was the fourth or fifth step before it was able to turn it.I connected it to my Ring system. Be patient, it will connect. I think mine took about 3 minutes. I tested it by faking a leak with one of the sensors. This device turned off the water seconds after the alert registered. Cavaeat - it will only connect to SmartThings OR Ring, technically not both.Only downside - there's no way to lock it to the pipes. I mean, make it a little less easy to steal. You would have to unscrew the clamps so it would take a minute or so to get it off. At least it seems like it can't easily be connected to a different Z-wave hub (Ring, etc.) which kind of kills the value, no one else can use it. However, you can lock out the button so no one can come up and press it to activate the device.Very cool device.
carmine
Reviewed in Canada on December 30, 2024
I installed it in a few minutes. The product is solid and works easily, but I am having issues with my older VERA zwave hub, it states "Please wait, getting secure classes" and odes not work in Vera(using it manually for the moment). Going to get the ZooZ stick Hub and use Home Assistant.
SMPTE
Reviewed in the United States on January 31, 2024
I've tried several of the cheaper valve actuators and none of them worked quite right. This is the only real solution I've found that didn't involve actually replacing the original ball valve with a fully remote one. It torques completely and smoothly, and installation is significantly faster than the generic options. If the purpose is, say, to have it under a water heater to automatically shut off the water heater from a leak, you'll need to extend the leak detector cable yourself, or add a wireless one to the system. But, it was ideal for a main house water shut off to use in conjunction with my existing flood and freeze detectors. Worth the additional cost.
KenW
Reviewed in the United States on January 25, 2024
I purchased the Zooz Water Valve Actuator to work with my Ring system as I already have several Ring water sensors. The device was very easy to install and calibrate.I have tried other actuators but they wouldn’t work as my ball valve is somewhat difficult to turn. This device was able to operate my water valve without issue.The device was very easy to add to my Ring Application and configure to turn off my main water if a leak was detected by any of my water sensors.I am very happy with the actuator and would highly recommend it to anyone who wants to be able to automatically turn off a water valve.
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