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Your cart is empty.Bluskone1
Reviewed in the United States on September 1, 2024
The system is overall great, It does have huge flaw, Hybrid cars that turn off their gas motors. If this happens for extended time with smart lock on the carlock alarm rearms while at stop light, Then goes off when you start driving and your gas engine turns back on. Very annoying.
392DNICE
Reviewed in the United States on August 30, 2024
I love CarLock. The alerts sent to your phone are very fast. I highly recommend if you have a Mopar. This device will alert you real quick.
Al
Reviewed in the United States on July 26, 2024
Carlock alerted me of a break in two weeks after purchasing a new vehicle. Trust me, it works. I was able to run the thieves off before they could do any damage other than a new window.
Brandyn M.
Reviewed in the United States on July 25, 2024
Love my carlock, i have it in both of my vehicles. I can sleep better at night knowing I’m able to get real time alerts and tracking
stephen puopolo
Reviewed in the United States on June 4, 2024
Easy to use and works wellAdds another layer of protection and security
Lady M
Reviewed in the United States on June 11, 2024
All right, OK I’m truly impressed with the ease of installation Not right the features and the performance of this item the quality is also great as well. It was a great purchase for me and I’m glad I upgraded
Merc with a Mouth
Reviewed in the United States on May 7, 2024
I've had my CarLock device for almost 2.5 years now and overall I've been very pleased with the service and peace of mind it provides. Depending on where you live, you might experience a difference in reliability as far as connection and how quickly everything works. I had to contact Support a few times when I first began using it back in Pennsylvania. To be fair, I lived in a more rural area at the time, but even then after a few emails back and forth, as well as some remote triage and software upgrades, they got the device working consistently and reliably. The diagnostic process can be frustrating sure, but they were willing to credit my account with an extra month or two as needed to make up for the time when the device was not working properly. Seeing how the device needs to work in different locations, conditions, in and out of parking structures or garages, etc.. it was understandable that some tinkering was needed to get it working just right for me in my particular area.Fast forward to more recently, I have relocated from Pennsylvania to Georgia. Similar to before, I began having reliability and consistency issues with the device and service. Just as before though, Support was more than willing to assist. After several attempts and remotely triaging and updating the device, they came to the conclusion that I would need a replacement. They offered me a few different options to facilitate this. I chose to buy a new device from Amazon (to get it faster) and then to return the old device to CarLock directly. Upon receiving my old device, they promised to credit my account several months to offset the price of the new device. Additionally, just as before, they also added 2 extra months to my account to reconcile the time the device and service have not been properly working. I just replaced the unit today and will be sending back the old one tomorrow.It is clear that CarLock is a company that intends to continuously stand by their devices and service. There was zero hesitation in offering help and options to rectify the issues I was having. Great customer service is not something that I take lightly, especially these days. Problems can happen with any product or service. How the company chooses to assist the customer when that occurs is what makes all the difference in the world. I have confidence that in the next week or so, we will have my new device and the service working 100% as it should. If anything unexpected happens or my experience changes, I will then update my review at that time. That unlikely possibility aside, I have been very pleased with CarLock altogether.
RC
Reviewed in the United States on October 27, 2024
Carlock works great. Notifies me when there is any sudden vibration and when my engine is turned on. Also allows me to track where my vehicle is at all times.
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