Your cart is empty.
Your cart is empty.Curt
Reviewed in the United States on March 8, 2025
Great product, working as expected. When I did have a question the company responded very quickly and answered my question. Great customer service. I live in high wind area and works fine in 50mph winds.
Candice Christina
Reviewed in the United States on March 6, 2025
I really wanted this to work. Super excited to receive it and install. After spending hours setting everything up, it won’t open my gate. I have a 8ft gate with fence pickets for privacy. I ordered the medium duty, 550lb single arm, swing gate opener. There is no way that my gate weighs more than that. I tried calling the 800 number to speak with someone and an automated message says to email them and they will get back to you. I am disappointed that I was not able to speak to someone in person. I am still within my return date with Amazon, but I do want to speak with customer service about possibly getting a heavy duty arm as a replacement. Just some fyi info for those thinking about ordering. If I do speak with customer service and resolve the issue I will update my review.
b0nn3r
Reviewed in the United States on February 3, 2025
First off, I spent a lot of time on tweaking the install so I listed links to all installed components at the bottom. See photos for installation details.This gate arm is easy to wire up and mount. The solar panel keeps the batteries charged for countless open and close cycles per day, haven't had it die yet, at least 20 open/close on some days. If you have a vehicle with "homelink" buttons, you'll need their homelink addon, I have a GMC sierra that needed it.The automatic lock is a must have - this opener is installed on a 16ft tractor supply/countyline gate, handles the weight perfectly but the lock is essential to have installed to keep it from moving in the wind. Also, you'll have to extend the wiring a bit on the lock kit, doesn't quite make a 16ft run without adding a little extra. Hiding the wire in the center rail is the way to go. Used a piece of 14ga wire with pull string on it to get the wire through.Their support is what's most impressive. They aren't just some resellers of components, they are the manufacturers and when you ask a configuration question, they are back to you in a day or two with schematics, diagrams, soldering instructions for upgrading antennas, etc. They send over PCB screenshots labeled for explanations. They understand the product down to that level.Ive had this installed several months now and haven't had any issues, just upgrade questions for them. Range is solid 50ft no problem, but they can help you improve it if needed. Below is everything I used for install minus some wiring connectors and Wago lever nuts.Battery Enclosure: https://amzn.to/3PZofhpGate lock add-on: https://amzn.to/40ZnGu8Batteries (AGM can be placed on their side - no leaks) (lithium are better but the included solar charge controller is not rated for lithium so these work great): https://amzn.to/3WP3bO8Wire for extension of lock kit: https://amzn.to/4hOt9cUCable glands for waterproof connections through battery enclosure: https://amzn.to/4aXh1UDExtended range antenna (email support walks you through install - easy solder job): https://amzn.to/4gzcrx9
Richard Young
Reviewed in the United States on February 21, 2025
Topens A5 solar gate opener has been working great! Easy installation! Just follow the well written instructions. Recommended for the DIYer.
Customer
Reviewed in the United States on January 17, 2025
I had the good fortune of being able to install a Topens Gate opener and closer on the driveway gate which is part of our deer fence, rather than a security gate. The installation includes sensors 50' away fron gate, incoming and outgoing. This enables us, as well as delivery drivers to gain access without leaving their vehicles. The gate is powered by three solar electric panels and energy is stored in two old car batteries.It worked well for a year. At that point a problem developed with one of the sensors and Topens Service has been responsive to my requests for help.
Earl
Reviewed in the United States on November 19, 2024
A part got broken during the installation process. I opened a trouble call with customer support expecting the usual run-around. Totally opposite, quick, responsive, knowledgeable. Sent me a replacement part and my gate opener is working flawlessly. Easy install and programming. Used to usea different brand gate opener. Very glad to now be part of theTOPENS community. Would not hesitate to recommend TOPENS to friends and family.
Nicole Bray Biretz
Reviewed in the United States on October 16, 2023
This review is for a Topens A5S with the TC175P wired touch panel keypad and an ET24 electric gate lock.1. Installation could not have been easier. Instructions are very detailed; all wiring hookups are labeled clearly and all wires come pre-tinned for the control panel connectors. Instructions on how to set the limit switches, push vs pull, stop force, are very easy to follow.2. The touch pad was just as easy to install. I do wish that they gave you maybe 2 options for wire lengths within the box. Something like 24 and 60 inches. In my case the longer wire set would have been handy for I tried to mount the control box as high as I could to maximize the fob range. With the control box at over 7 feet off the ground and the touch pad closer to gate level I had to make up my own set of wires to cover the 36-40 inches of run.3. The gate lock works great as well. Plenty of wire to be useful on the longest of gates. 16 feet, I think. My gate is 12 and there was extra to route neatly along the hinge pole up to the control box. Really helps the gate stay completely closed. Even during the severe thunderstorms that southern Alabama gets nearly daily.4. Customer service is of high quality as well. I do wish that the phone number listed on their website actually went to someone, but it just tells you that you are best to email them for support. I’m over 40 and I like to talk to people for customer support, not listen to a robot or do the email dance of back and forth. Once I submitted a support request Topens did get back to me within 24 hours. The issue that I had was the gate stopped working. We were able to determine that it was a control board issue rather quickly. Topens had one in the mail the next day and at my house within 2days. Direct replacement and no issues since.5. Yes I would recommend Topens and would/will buy again.
Recommended Products